Coastal Pools Inc

Coastal Pools works out of a retail location at 186 Mattakeesett St in Pembroke, where it builds inground vinyl and fiberglass pools, installs above-ground pools and spas, and runs year-round pool repair and service alongside a counter for chemicals and supplies. The company says it has been in business since 1975 — 51 years by its own count — though its Better Business Bureau profile lists a business start date of 1984. That profile names John Earner as president and puts the company at 20 employees. Its Massachusetts home improvement contractor licence, number 115799, is verified active against the state registry rather than only claimed on a directory. Building-permit records fill in what the company actually does for a living: 16 permitted projects, mostly inground and above-ground pool installations, spread across Pembroke, Hanson, Halifax, Marshfield and Plymouth between 2002 and 2025. The customers who wrote about the work concentrate on the installation crew. In a 2024 review, a homeowner whose pool Coastal installed and whose liner the company later replaced named Coley, John and Terry and described the process as smoothly executed and detailed. In a 2023 review, another customer said the team answered their questions throughout the installation and turned the backyard into a place they wanted to sit. A separate 2024 comment praised the two-person crew that came out to open a pool for the season. The most recent review, from July 2026, was for the company's event side — Coastal Pool & Party — which staged a tent, buffet line and seating for more than 60 guests. There is one gap worth raising before you book. Google publishes a 4.1 average across 15 ratings, while every written review on file is a five-star one — so lower ratings exist that carry no comment explaining them, and the written reviews should not be read as the full picture. Ask for references on a job close to yours. The Better Business Bureau grade is A+, but the company is not BBB accredited, and that letter is the bureau's own scoring rather than a customer rating. The strongest case for Coastal Pools is a South Shore homeowner wanting an inground or above-ground pool installed by a licensed local outfit with a two-decade permit trail in the same handful of towns. Confirm licence 115799 with the state yourself, and ask specifically about their seasonal opening, closing and repair service — that is where the relationship continues after the pool goes in.