Greg Rogers Co

Greg Rogers Co has answered appliance calls out of 101 Western Ave in Lynn since 1958, long enough that reviewers describe multiple generations of the same family calling only this company. Today the work centers on washers, dryers, ovens, stoves, refrigerators, and the occasional gas appliance hookup, handled by a small crew that includes Mike and Peter. On Google, the business sits at 4.6 out of 5 across 48 ratings, a number that shows up again almost unchanged on outside directories pulling from the same review base. The detail that keeps repeating is honesty about parts and pricing: one customer this year describes Mike diagnosing a stubborn washing machine, finding a cheaper replacement part, and laying out the real options instead of pushing a new purchase. Another review from this year still credits him by name as friendly, honest, and willing to work through a hard repair rather than give up. Older reviews tell a similar story — a discontinued oven part sourced through eBay instead of a markup, a stove fix that ended up cheaper than the original quote once it turned out to be simple. Worth knowing before calling: Greg Rogers Co isn't accredited with the Better Business Bureau and carries no BBB rating, so there's no independent grading of its complaint history to check. And while the long-run reputation is consistent, only a couple of reviews have posted in the past six months, so the very recent picture is thinner than the multi-year one. This fits the appliance-breaks-on-a-weeknight call more than a renovation project — washers, dryers, stoves, ovens, and fridges are the jobs that keep coming up. Worth asking about part lead times up front, since more than one good review involves waiting on a hard-to-find component before the fix gets finished.