Full Swing Plumbing, Heating & Air

Full Swing Plumbing, Heating & Air works out of Norwell, and its Google page holds a 4.9-star average across 859 ratings. Its Massachusetts plumbing license, 3987-PL-C, is active. What stands out reading through the reviews isn't the company name so much as the individual technicians — Brady, Nolan, Travis, Nick — customers ask for by name, the kind of thing that happens when the same faces keep showing up and doing the job right. On the plumbing side, the calls are the ordinary emergencies: a leak traced and the pipe repaired in one visit, a bathroom leak into the basement handled immediately, a trench dug to reroute a sump line that finally kept a yard dry, a dripping faucet fixed after someone put off calling too long. One reviewer needed a full drain-system replacement for an active leak with young kids in the house and had it resolved the same day. On the HVAC side, Nolan and Dana turn up for AC tune-ups and installs, including one case where a technician arrived within hours during a heat wave to get a dead AC running again. Heating calls run from hot-water heating repairs to servicing heat pump water heaters and a tankless boiler. That pattern isn't a one-off run of good luck: the company has 741 reviews dating back to 2021 across four sources, and 143 of those came in just the past six months, with only one landing negative. The rare rough edge shows up in a review noting an HVAC problem took several service calls before it was fully resolved — the reviewer was clear that wasn't a complaint about the eventual outcome, just about the process. Worth knowing: some recent reviews still refer to the company by its old name, Pilgrim Plumbing & Heating, from before the Full Swing rebrand — a distinction to keep in mind if you find listings under either name. It's also not an electrician; one reviewer's disposal issue turned out to be wiring-related, and Full Swing referred them out rather than taking it on. For the everyday plumbing emergency or an AC that quit mid-summer, this is a company with a long, deep, and specific track record backing it up. It's worth asking directly which technician handles your particular issue — plumbing and HVAC clearly run as two separate specialties under one roof.