Morris Plumbing, Heating & Air Conditioning

Morris Plumbing, Heating & Air Conditioning is an Ipswich shop built around the recurring service call: the mini-split that needs a tune-up, the AC unit that quits in July, the furnace acting up before a cold snap. On Google the company holds a 5-star average across 643 ratings, and the story barely changes from one review to the next. What stands out over the past couple of months isn't one big job, it's how often the same names come up. Pete, Alex, Justin, Sammy, and Peter Randazzo each get called out individually for walking customers through what they found and what they fixed, whether that's a mini-split checkup, a boiler test, or tracking down a refrigerant leak. One reviewer described a technician finding a heat pump problem that another company had quoted as an expensive, all-day repair, and resolving it on the spot. Installation reviews follow the same pattern: crews explaining a new ductless system room by room and leaving the house clean when they're done. Nothing in this recent run of reviews raises a flag on pricing, scheduling, or workmanship, and the company also carries an A+ accredited rating with the Better Business Bureau. The one thing worth confirming before booking is scope. Most of what customers describe is HVAC work: AC and heating repair, maintenance, and mini-split installs. Plumbing shows up occasionally, like a boiler test or a call logged as "Morris plumbing and heating," but reads as secondary to the HVAC side. For a mini-split install, an AC or furnace repair, or routine seasonal maintenance, this is well-worn ground for them; for a bigger plumbing job, it's worth asking directly about their plumbing crew's availability.