Ferguson Plumbing Supply
National chain · 94 Liberty St, Quincy, MA 02169, USA
Their work
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Call (617) 471-7003Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- 2 reviews in the last 6 monthsNo negatives
- 6 work photos
Highlights
- Recent shopper praise — spring reviewers call the store stocked and clear to deal with
- Hands-on counter help — staff have gone beyond a sale to troubleshoot a fixture
- Not an installer — supplies trade parts rather than performing plumbing or HVAC work
- Rating gap — Google's 3.6-star average trails the five-star reviews shown here
Ferguson Plumbing Supply's Quincy branch, on Liberty Street, is a trade counter rather than a plumbing company. It's part of Ferguson's national supply network, stocking plumbing fixtures, pipe, valves, water heaters and HVAC parts for professional contractors and consumers — the company describes itself as a distributor with pro/trade account services, not an outfit that shows up to do installation work itself. Recent shoppers keep it simple: one says the store had 'everything we need,' another calls the experience 'clear' and says they'd recommend it. That echoes an older, recurring theme in the store's history — staff getting singled out by name for troubleshooting a customer's problem directly at the counter rather than just ringing up a part. Google's own tally puts the location at 3.6 stars from 22 ratings, noticeably lower than the run of five-star reviews quoted here, so there's a wider spread of opinion than what's captured in full text. Nothing negative has surfaced in the past six months. One quirk worth knowing: a five-star review on file references a 'Taunton location,' even though this listing is for the Quincy address — a reminder that reviews across Ferguson's many Massachusetts branches sometimes get mixed together. This is the stop for tracking down parts, getting a quick opinion on a fix, or opening a trade account — not for hiring someone to actually do the plumbing or HVAC work. Bring your own licensed plumber or contractor, or ask the counter staff for a referral.
Read the comments
Most recent comments
- 5.0May 14, 2026
This Taunton location is excellent. They carry everything we need
— Ken JonesView on Google Reviews ↗ - 5.0Apr 14, 2026
Helpfull, clear and highly recommend!
— Helder LopesView on Google Reviews ↗ - 5.0Dec 9, 2025
Ray and Shane from the Quincy location were absolutely outstanding! From the moment I walked in, they were friendly, approachable, and clearly took pride in their work. As a homeowner, even with significant plumbing and mechanical experience supply houses can sometimes be off-putting, but they made the entire process simple and stress-free.<br><br>They went above and beyond—working seamlessly with the manufacturer, asking the right questions, and even sharing helpful tips that made a big difference. Their professionalism and genuine willingness to help stood out, and it’s clear they care about delivering the best experience possible.<br><br>I couldn’t recommend them more highly—thank you, Ray and Shane, for making what could have been a complicated process so easy!
— Jason ThompsonView on Google Reviews ↗ - 5.0Nov 25, 2025
My kitchen faucet spray head had extremely weak flow. I went to Ferguson Plumbing Supply in Quincy to ask about replacement options. Ray was extremely helpful - he even offered to take a quick look at my spray head and used a specialized tool to clean the aerator for me as a kind gesture. Thanks to his help, the faucet is working perfectly again. I appreciate Ray's professionalism and excellent customer service.
— Paul JView on Google Reviews ↗ - 5.0Aug 12, 2025
Under construction currently but still easy in and out
— tyson mannView on Google Reviews ↗
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Update history
Added 11 new comments, added 6 new photos, established rating 3.6
- behind the score: Not an installer — supplies trade parts rather than performing plumbing or HVAC work