DWG APPLIANCE

DWG Appliance Repair works out of Braintree, fixing and installing the machines that keep a house running — dryers, washers, dishwashers, refrigerators, ovens, ice makers — across the South Shore. Almost every review names the same person: Dentley, described in one as "the owner," who takes the call, often diagnoses the problem over the phone before ever showing up, and comes back afterward to check the fix held. That pattern holds up in the last few months. In April, one customer wrote that DWG came out the next day and fixed a washer at a fair price, "after another company tried to scam me into an expensive fix." In March, a Speed Queen washer failure got a same-day Saturday visit because the repair was urgent, plus a video walkthrough of the problem and the part. That same month, a range hood repair started with Dentley calling the manufacturer, Zephyr — which lists DWG among its preferred repair providers — to confirm the right part before ordering it. Another oven repair in March was done within 48 hours of the call, with a follow-up the next day to make sure it was still running. The volume behind this is hard to wave off: 332 Google ratings, all five stars, with reviews stretching back to 2023, and 35 more landing in just the last six months without a negative one among them. DWG also carries an A+ rating and accreditation from the Better Business Bureau — a second source telling the same story as Google. There isn't much to flag. No pattern of missed appointments, repeat callbacks for the same problem, or pricing disputes turns up across the reviews, though few mention specifics like part warranties, exact service-call fees, or weekend scheduling — worth asking about directly since none of that comes up on its own. For a dead dryer, a leaking dishwasher, or a fridge on the fritz, DWG is the kind of repair call that the same households keep making again. Confirm the appointment window and get a price up front, and that looks like about all the homework this one takes.