Wright Plumbing & Heating, Inc.

Property managers around Salem have a nickname for Dan Wright: "the Water Heater King." It came from a customer who runs several condo buildings and needed multiple units serviced fast — Wright showed up on schedule, worked around residents, and left nothing outstanding afterward. Wright Plumbing & Heating runs out of 9 Appleton St in Salem, and the state lists its Massachusetts plumbing license as active. The Google page backs that reputation with volume: 425 ratings averaging 5 stars, and the 55 reviews posted in just the last six months include zero negative ones. The jobs described are the ordinary emergencies and repairs a Salem homeowner actually calls for — a cracked spigot fixed the day it broke, a shower valve rebuild that came in at $250 after the customer had braced for a $1,000 bill, a kitchen faucet, disposal, and toilet swapped out with the mess cleaned up before he left. One reviewer called Wright in for a second opinion after another plumber's stove installation left the appliance jutting four inches into the kitchen, blocking the drawers; Wright found a simpler fix. Another needed pipes patched mid-snowstorm and got a same-day response. Water heaters are the thread running through the loudest praise — replacements finished same-day or the next morning, quoted against competitor prices and coming in lower more than once. Nearly every account credits the work to Dan personally: quoting jobs by text, diagnosing problems from photos before he arrives, and at least once telling a customer a repair could wait rather than billing for one that didn't need doing yet. Only a single review mentions "his team," so this reads like an owner doing the hands-on work himself rather than dispatching crews. There's no dispute or complaint pulling against any of this — the last six months are clean straight through. For a North Shore homeowner with a leak, a dying water heater, or a job another contractor got wrong, Wright is a reasonable first call; the one thing worth asking up front is how soon he can personally get to it, since almost everything here runs through him directly.