Thompson Works Plumbing and Heating
Local business · 80R Holten St, Danvers, MA 01923, USA
Their work
17 photosReach out
Call (978) 836-5362Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- Not rated by the BBB
- 1 review in the last 6 monthsNo negatives
- 3 customer photosOf completed work
Highlights
- Neat, clean reputation — recurs across Google, Nextdoor, and customer reviews
- Spotless review record — 5.0 average across a dozen Google ratings, no negatives
- Veteran owner-operator — self-reports 25 years as a master plumber
- New on Angi — profile has no reviews there yet
- Modest review volume — about a dozen ratings total so far
Thompson Works Plumbing and Heating runs out of Danvers, and the calls it takes are the everyday plumbing and heating kind — water heaters, dishwashers, drains, and the occasional heating job — across the North Shore towns it lists, from Beverly and Peabody to Salem, Lynn, Lynnfield, and Middleton. Justin Thompson, who says he's spent 25 years as a master plumber, runs the business himself. The word that keeps showing up, whether it's a Google review or a Nextdoor mention, is neat. Neighbors on Nextdoor call him a licensed plumber known for "Neat, Clean, Quality Work at an Honest Fair Price," and a separate customer account describes him disconnecting and reinstalling a dishwasher for less than a big-box store would charge. Google backs that up with a flat 5.0 average across a dozen ratings, and there isn't a single negative review anywhere in the record. There isn't much to flag, mostly because there isn't much yet to go on: the Angi profile is new and carries no reviews, and beyond Google the online history is still thin — a dozen ratings, not hundreds. The pattern is consistent, but it's a short one. For the routine, need-it-now jobs — a water heater that quit, a dishwasher hookup, a stubborn drain — this reads like a small, owner-run shop that shows up and leaves things clean. For anything bigger, it's worth asking for a couple of recent references and confirming current licensing before signing on.
Read the comments
Most recent comments
- 5.0Jan 11, 2026
Excellent!
— Stephanie BView on Google Reviews ↗ - 5.0Dec 1, 2025
We had an emergency plumbing situation over a holiday weekend, and not only was Justin up for the task, but he handled it with incredible professionalism and expertise. Very accommodating and friendly; he diagnosed the problem, ensured it was fixed properly and thoroughly, and cleaned it up as well. Absolute highest recommendation, would 100% call him again!
— Chris BeeView on Google Reviews ↗ - 5.0Sep 4, 2025
Great experience with this company and Justin in particular.<br>They showed up in a pinch and did exactly what needed to be done.<br>I recommend this business 100% and will be calling them again.
— Drain SewerView on Google Reviews ↗ - 5.0Sep 3, 2025
Responsive and knowledgeable. A family-run business that I will use again for future work!
— Meghan BourgoineView on Google Reviews ↗ - 5.0Jun 6, 2025
Justin provided us with the best service even though we needed more work done. He stayed and completed everything.<br>He even fixed my Dishwasher making it all level- call Justin today
— Kim MelloView on Google Reviews ↗
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Update history
Added 11 new comments, added 17 new photos, established rating 4.1
- behind the score: New on Angi — profile has no reviews there yet