Quality Sewer & Drain, Inc
Local business · 77 Walnut St Unit 5, Peabody, MA 01960, USA
Their work
20 photosReach out
Call (978) 223-8966Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- 1 review in the last 6 monthsNo negatives
- 4 customer photosOf completed work
Highlights
- Same-day drain response — a recurring theme across review sites for years
- Repeat customers — recent reviewers describe using them multiple times
- Trenchless certifications — certified for Picote, Trelleborg, Hammerhead, and Pipe Patch systems
- NASSCO membership — backs its trenchless sewer and drain lining work
- Recent review volume — only one write-up posted in the past six months
- Self-reported certifications — trade certs and NASSCO membership come from their own site
Quality Sewer & Drain works out of Peabody and, by its own account, covers a long stretch of the North Shore — Danvers, Beverly, Marblehead, Salem, and towns up toward Newburyport and Gloucester. It calls itself family-owned and locally run, and its credentials point to a narrower specialty than the name implies: certified installer status for Picote, Trelleborg, Hammerhead, and Pipe Patch trenchless lining systems, plus NASSCO membership, mark this as a pipe-rehab and drain-clearing shop first. On Google, the company holds a 4.9-star average across 163 ratings, and the same story repeats across write-ups on Google and a handful of independent directories going back to 2021: someone calls about a clogged sink or a backed-up drain, and it gets cleared quickly, often the same day. A recent reviewer summed up the longer pattern simply — they've used the company several times and call the staff friendly, timely, and reasonably priced. The same tone shows up independently on Nextdoor and a review-aggregator listing, where the business has also started advertising septic and sewer-pumping work alongside its longtime drain and sewer-lining focus. The trenchless certifications and NASSCO membership come from the company's own site rather than an independent registry, so they're self-reported, not independently verified here. And while the long-run reputation is consistent, only one written review has landed in the past six months, which makes the read on current wait times thinner than the five-year history alone would suggest. For a clogged drain, a slow sewer line, or a pipe that needs relining without digging up the yard, this is a reasonable call anywhere in its stated Peabody-to-Gloucester service area — the review pattern and the trenchless-specific certifications point the same direction. Worth confirming those certifications directly and asking about current scheduling before booking.
Read the comments
Most recent comments
- 5.0Feb 10, 2026
Have used their services several times. Staff is friendly and they are timely and reasonably priced.
— Brady SchmitzView on Google Reviews ↗ - 5.0Oct 20, 2025
Called for someone to clear a sink drain. Showed up less than an hour later and after discussing another issue we were having, the tech jumped into action and had the other issue resolved and the price was very reasonable. Highly recommend.
— LeraBos RagerView on Google Reviews ↗ - 5.0Sep 10, 2025
Jack is very friendly super polite, knowledgeable and honest! Very pleased choosing Quality drain.
— Karen NeckersView on Google Reviews ↗ - 5.0Apr 18, 2025
I'm a repeat customer (for different old house issues). Best service. Schedules quick, shows up promptly, always top notch advice and quality of work. Fair pricing. 5 stars!
— SteveView on Google Reviews ↗ - 5.0Apr 16, 2025
The best in the Business - Russ and the team always come when called and do an out standing job. I called and he was on site less than an hour.<br><br>I highly recommend you call Quality Sewer & drain.<br><br>So I have to update my review to even 10 Stars... I had a big issue with a pipe underground in a very historic building. Russ and the team diagnosed the issue went above and beyond and upon finishing works perfectly and the area was cleaner than when they arrived. in the middle of other emergencies... Russ came to help me... I am so grateful and would call no other drain service!
— Anthony ODonnellView on Google Reviews ↗
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Update history
Added 20 new photos, established rating 4.4
- behind the score: Recent review volume — only one write-up posted in the past six months
Added 67 new comments