Nascimento HVAC & Plumbing Inc
Local business · Watertown St, Newton, MA 02458, USA
Their work
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Verified record
- A+ BBB rating
- 3 reviews in the last 6 months
- 2 customer photosOf completed work
Highlights
- Same-day heat repairs — recent reviews cite quick fixes and clear explanations
- Active state licensing — holds current MA plumbing and sheet metal licenses
- Repeat customer trust — multi-season furnace upkeep cited across two units
- Clean BBB record — A+ grade with no complaints on file
- Consistent multi-site ratings — 4.6 to 4.8 stars across several review platforms
- Diagnostic honesty questioned — a recent review alleges an unneeded machine replacement was pushed
- Repeat trust complaints — a second one-star review over the past year alleges dishonesty
Nascimento HVAC & Plumbing Inc works out of Newton, handling the boiler, furnace, and AC calls that come with a New England winter and summer, alongside water heaters, mini-splits, and the occasional clogged drain. The company has been operating for about four years, per its BBB filing, and carries active Massachusetts plumbing and sheet metal licenses. On Google it holds 4.6 stars from 27 ratings, a number close to what other listing sites show. The reviews carrying the most weight are recent ones from people who called with something actually broken: a homeowner whose heat went out got a same-day explanation of the cause, a fair price, and a discount, while another customer who has relied on the company across more than one heating season to keep two furnace units running describes a crew that shows up on time and patiently answers questions. That pattern isn't new — reviews go back to 2023 across five different sites, with the same theme of prompt starts and competitive pricing on bigger jobs recurring throughout. Not every account is glowing. A review from this April accuses the company of recommending a costly machine replacement for what should have been a simple wiring fix — a serious charge for anyone relying on an HVAC diagnosis. It isn't the only one: another one-star review over the past year raises a similar complaint about honesty, with little detail attached. Two such complaints out of 25 reviews aren't a dominant pattern, but they're specific enough to ask about, particularly if a recommended repair jumps straight to a full replacement. BBB gives the company an A+ grade, though it hasn't sought accreditation and lists no complaints on file. For routine heating and plumbing calls, this looks like a responsive, fairly priced outfit; for anything pitched as a big-ticket replacement, a second opinion is a reasonable ask before signing off.
Read the comments
Most recent comments
- 1.0Apr 30, 2026
Dishonest people! We made a test on a brand new home, disconnected a wire, simple fix and they told me I needed a brand new machine! We do those on a pretty regular basis, to test companies, and they failed miserably! DO NOT TRUST!
— Maniy SoleyView on Google Reviews ↗ - 5.0Feb 5, 2026
Awesome service. He’s very generous in explaining what happened why we lost our heat in the house and what prevention we can take to prevent the same issues in the future. He’s polite kind and very friendly. His price is fair and gave us a good discount too. Highly recommended.
— missy crissyView on Google Reviews ↗ - 5.0Jan 22, 2026
I have used them several times. They replaced one of my units furnaces back in the fall and are helping me to keep another units furnace going for another winter or more. These are guys you can trust. They do a great job, extremely responsive, always on time, extremely knowledgeable, respectful of the property and clean up after themselves. I ask a lot of questions and they are happy to explain things to me and I don't feel they are bothered by my questions. I highly recommend them. Thanks Nascimento Team!
— Tammy GarciaView on Google Reviews ↗ - 5.0Nov 12, 2025
Nascimento HVAC & Plumbing replaced our boiler recently and they were great. We had gotten proposals/estimates from 3 other companies but Nascimento checked all the boxes: their communication was responsive and friendly, they were able to start the project promptly (which was a relief because our old boiler was completely out of commission), they set reasonable expectations for the timeline of the project (and met those expectations), they accommodated our request for a specific brand of boiler (providing estimates for both standard and high-efficiency models), and they did it all at a competitive price. They've earned our trust and our future business.
— Casey DeBuseView on Google Reviews ↗ - 1.0Nov 10, 2025
Untruthful and unhonest would not recommend
— Elijah HuynhView on Google Reviews ↗
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Update history
Added 25 new comments, added 9 new photos, established rating 3.9
- behind the score: Diagnostic honesty questioned — a recent review alleges an unneeded machine replacement was pushed