Monkey Wrench Plumbing and Heating

Monkey Wrench Plumbing and Heating is a one-plumber operation based in Salem, the kind of outfit homeowners call when a pipe is actively leaking or a water heater has quit. The company describes itself as family-owned and says on its site that it has been in business 18 years, serving Salem and the North Shore towns of Beverly, Peabody, Danvers, Marblehead, Lynn, and Swampscott. The last few months of reviews tell a consistent story. One customer's basement pipe was leaking and had someone out to fix it within 24 hours; another calls the owner "thorough and extremely honest" and says they'd recommend him without hesitation. A third has used Monkey Wrench for "all things plumbing" since buying their house three years ago — the kind of repeat business that's hard to fake. That pattern holds up across a deeper history too: 66 reviews since 2023 across five different sites average out to a strongly positive read, and its Google page sits at 5.0 across 70 ratings. Its Massachusetts plumbing license is active and checks out against the state registry — worth confirming given how directly the work touches a home's water and gas lines. One thing to factor in: nearly every review names the same person, Eric, doing the work himself, so this reads as a solo operation rather than a crew, meaning scheduling likely runs through one calendar. And while the website advertises 18 years of experience, the searchable trail backing up that reputation — Google, BBB, and other directories — only goes back to 2023, so it's fair to weigh the recent track record more than the tenure claim. For a leak, a dead water heater, or a heating repair that needs someone today, this looks like a solid call, especially if a direct answer and a quick turnaround matter more than a big-company footprint. Confirm availability before booking, since it's one person covering the whole territory.