LaMattina's Plumbing & Heating

LaMattina's Plumbing & Heating runs out of 19 Thorpe Circle in Danvers under Robert "Bobby" LaMattina. Its BBB file puts the business at 42 years old — not accredited by BBB, but graded A+ — and its Massachusetts plumbing license is active. The number that keeps showing up is 4.9: that's the Google average across 113 ratings, and it lines up with a handful of other directories that separately clock the shop at 4.9 out of roughly 110 reviews. In the past six months, eleven new reviews came in and none were negative. A homeowner who woke up without hot water with an infant in the house said the owner called back within the hour and had the problem fixed shortly after. Another whose heat went out entirely got it running again the same day. Recent reviewers also describe a fast toilet install, a same-day fix for a leaking, rusted-out garbage disposal, and a burst kitchen pipe repaired at what they called a fair price. That pattern isn't new. Reviews on Google and elsewhere stretch back to 2021 across four different sources, and one customer who said they'd worked with the company for ten years described it as hard-working, honest, and fairly priced throughout. BuildZoom separately scores the business a 95. The one wrinkle worth flagging: a smaller directory, localprobook.com, shows a noticeably lower 4.3 average from just 11 reviews, against the much larger and more consistent 4.9 seen on Google and elsewhere — worth keeping in mind, though it's an outlier against a far bigger sample everywhere else. For a heating outage or a leak that can't wait, this reads like a same-day operation; for anything non-urgent, it's still worth confirming timing directly since most of the recent reviews describe emergency and next-day work.