John Mcnulty Plumbing and Heating

John Mcnulty Plumbing and Heating runs out of 12 Nichols St in Salem, with eight years on file at the Better Business Bureau, where it carries an A+ rating despite not pursuing formal accreditation. The picture across directories leans positive but rests on a small sample: 4 stars from 8 reviews on Birdeye, a 5-star Facebook page with 325 likes, and a 5-out-of-5 showing on the local listing site bippermedia. Google is the outlier at 3.7 stars, though that comes from just 6 ratings. Where customers describe the actual work, the tone is consistently appreciative — callers who reach this shop come away saying the job got handled and the person on the other end followed through. Worth asking about directly: the BBB file is clean but the business has chosen not to pursue accreditation, and every rating here, on Google, Birdeye, or elsewhere, is built on single-digit review counts, so none of these numbers reflect a large, well-tested track record yet. For a standard plumbing call in the Salem area, the early word is favorable. Given how thin the public numbers still are, it's reasonable to ask for a couple of recent references before booking anything bigger than a routine repair.