IndoorDoctor

IndoorDoctor is an Auburndale, MA outfit built around testing a home's air and surfaces for mold rather than fixing what's found — certified mold inspections and indoor air quality testing that checks TVOCs, CO2, humidity, mold, and formaldehyde. On Google, 245 ratings average 4.9, and one name shows up in review after review: Justin, who runs most of the on-site visits. That isn't a recent hot streak. It spans 184 reviews across five sources back to 2013, and the last six months alone added 21 more without a single negative one. This year's visits get credit for specifics: standing up for a buyer's safety during a pre-purchase home assessment, staying reachable by phone and text after a first pass at mold mitigation didn't fully clear a problem, and even rescuing a baby bunny stuck in a window well mid-visit while giving straightforward advice on what to prioritize in the house. One reviewer had Indoor Doctor's mold testing folded directly into a home inspection and called the scheduling quick and the explanation of findings clear; another called on Justin specifically for mold-or-radon testing. Some of the praise comes from repeat business — customers who've had the company out more than once and came back again — and from after-hours responsiveness once a report lands, with Justin following up by phone to walk through what the numbers mean. The Better Business Bureau gives IndoorDoctor an A rating and accredited status, so its standing checks out with a third party outside of star counts. That same BBB file lists two complaints on record; the details aren't public, so it's worth asking directly whether either is still open before booking. For a mold worry, an air-quality question, or a pre-purchase check in the Boston area, the pattern here is a patient, plain-language walkthrough of the results rather than a rushed drop-in — just confirm what the report covers and ask about those two BBB complaints going in.