Goodman Plumbing
Regional · 8015 Castor Ave, Philadelphia, PA 19152, USA
Their work
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Verified record
- Not rated by the BBB
- 75 reviews in the last 6 months
- 20 customer photosOf completed work
Highlights
- Same-day response — many recent calls handled within hours or by next day
- Water heaters — repeated weekend and emergency replacements
- Drain and sewer work — recent praise for jetting, line repairs, replacements
- Clear explanations — techs often walk through options without pressure
- Clean job sites — homeowners mention tidy work and careful cleanup
- Repeat customers — several recent reviewers say they have hired them for years
- Pricing clarity — one recent reviewer alleged overcharging
- Itemized receipts — one customer said the breakdown never arrived
- Company driving — two recent reviews complained about dangerous road behavior
Goodman Plumbing looks like the call-when-it-breaks shop. Recent customers keep describing the same kind of problem — no hot water, a backed-up drain, a leak that can’t wait — and the same kind of response: a fast callback, a narrow arrival window, and someone at the door quickly. Google shows 4.7 stars from 1,046 ratings, and the work people mention most is everyday plumbing under pressure: water heaters, drains, sewer lines, water lines, leaks, shutoff valves, and fixture installs. That pace shows up in concrete jobs from the last few months. One homeowner said a new water heater was installed and working in less than two hours; another sent an appointment request at 4 a.m. on a Saturday and got a call by 8:45 that the crew was on the way. Others describe a clogged main drain solved with water-jet cleaning, a broken sewer line repaired, a leaking lead stack and drain pipes replaced, and a plumber FaceTiming from the hardware store to confirm sink fixtures before finishing work in an older home. This is not just quick repair dispatch. Recent reviews also describe sewer and water line replacements, both-bathroom work including a basement bathroom renovation, and a tub-to-walk-in-shower conversion finished in less than a week. The repeated praise is less about slogans than behavior: techs explaining options in plain terms, not pushing extra work, showing care around the house, and cleaning up when they leave. A smaller set of recent reviews also points to AC repair calls handled on short notice. The part to pin down before they start is price and paperwork. Several recent customers call the pricing fair or reasonable, and one said Goodman came in about $2,000 below a corporate competitor on a water-heater replacement, but one Google reviewer called the service a rip-off and said an itemized receipt still had not arrived. Two other recent Google reviews complained about dangerous driving by a company van, which does not speak to the plumbing work itself but is still worth noting. If you need a plumber quickly for a water heater, drain, line, or leak problem, Goodman has a lot of recent homeowners saying they got that kind of response. If the job is larger — bathroom renovation work, a line replacement, or even an HVAC issue — confirm the exact scope, who is handling each part, and what the written price includes before you book.
Read the comments
Most recent comments
- 5.0Jun 25, 2026
Quick, same day service! Shawn was very professional and had our new water heater installed and working in less than 2 hours. Highly recommend Goodman Plumbing and will definitely use for all our plumbing needs!
— Paula SimpsonView on Google Reviews ↗ - 5.0Jun 19, 2026
Unfortunately, I needed BOTH bathrooms replaced, (Upstairs shower, & COMPLETE Renovation of the Basement Bathroom!)<br>Also, I have been having issues with my tankless water heater for over a year sadly. I won't online, found Goodman's plumbing, it was the best decision I could have made.<br><br>Their staff was professional, time sensitive, and respectful. Thanks to their representative,<br>(Sean Dunne) They fixed my problems. I highly recommend a Goodman's plumbing for all your needs
— A. HoggView on Google Reviews ↗ - 1.0Jun 15, 2026
Last nite Sunday June 14 2026 I was driving on Rt1 coming off onto Street rd around 7pm and a company van cut me off driving very fast. I had my 2 kids in the car and took a picture of the vehicle and license plate if you are interested. Im not one to complain but the person in the company van was driving crazy and I wouldn't of even did this review but my kids were in the car. I hope maybe you can have a conversation with the guy because to me driving like that and the Goodman name on the side of the van can hurt the company image. Have a great day and I hope this message finds you well
— shaun murphyView on Google Reviews ↗ - 5.0Jun 13, 2026
Mark came out and assessed the problem I was having and took care of it in no time. He didn't fluff anything up trying to charge for things I didn't need and was nothing but professional. Would definitely recommend.
— corey aView on Google Reviews ↗ - 5.0Jun 9, 2026
Had a great experience here when I had to get my water heater replaced recently. I sent an appointment request at 4am Saturday morning and they were calling me by 8:45am to say they were on their way. Really nice respectful technician, didn’t make me feel pushed into doing anything. I did go ahead with replacing the unit and was impressed that they were able to find me one right away (and on a Saturday no less). Pricing felt reasonable and the whole experience was very smooth and stress-free. I’ll be calling them for my future plumbing needs for sure!
— Liz BergeschView on Google Reviews ↗
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Update history
Added 712 new comments, established rating 4.2
- behind the score: Pricing clarity — one recent reviewer alleged overcharging