Tavlee

Clayton Home Inspection, Inc.

Regional · 10 Powder Mill Rd, Maynard, MA 01754, USA

4.2(40)
Home Inspection

Their work

31 photos

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Call (978) 793-1346Visit websiteSee on Google

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Verified record

License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗

Highlights

  • Clear explanationsreviewers cite step-by-step walkthroughs of findings
  • New construction inspectionsone client used him three times on the same build
  • Long track recordBBB lists the business active since 1996
  • Overlooked defects allegedone April 2026 review cites missed door, window, and heating issues

Clayton Home Inspection is a one-person operation run by Thomas Herbst out of Maynard, and it's been doing this work since 1996 — nearly thirty years, according to its BBB listing, which also gives the business an A+ grade. On Google, 86 ratings average 4.9 stars, and the same qualities keep coming up: thorough, explains everything clearly, easy to understand without feeling overwhelming. The reviews that matter most are the recent ones. A buyer this spring described him walking through the whole report in a way that was thorough without being overwhelming, another said he inspected a Framingham property and explained every finding on the spot, and a third had him back for the same new-construction build three separate times — pre-drywall, at move-in, and again just before the builder's one-year warranty ran out. Repeat business like that from a single client is a meaningful vote of confidence. Not every recent account is glowing. One reviewer this spring said Herbst missed a string of issues on a house they'd just bought — a leaking radiator air vent, undersized doors, cloudy window panes, a bedroom with no heat source, and a driveway with a pronounced hump — and felt the inspection wasn't thorough enough to have caught them. It's a specific, detailed complaint rather than a vague gripe, and it's worth asking how he documents less-obvious issues like window seals and door clearances before leaning entirely on his report to negotiate repairs. Herbst is a full member of ASHI (the American Society of Home Inspectors) and its New England chapter. Beyond standard home inspections, the business also covers wood-destroying-insect inspections, radon testing, and well-water testing — worth knowing if you're buying a property on a well rather than city water. Its stated coverage runs from Boston's neighborhoods out through most of eastern and central Massachusetts. For a routine home-purchase inspection in the Greater Boston area, the history here is long and mostly consistent — the kind of pattern that's hard to fake across three decades and 86 Google reviews. Given the one recent, detailed complaint, it's reasonable to ask what he checks beyond the visible surface before you sign off on a purchase based on his report alone.

Read the comments

Most recent comments

  • 5.0May 3, 2026

    I had a fantastic experience working with Thomas for my home inspection. He was incredibly thorough, detail-oriented, and took the time to walk me through everything in a way that was easy to understand without being overwhelming. What really stood out was how thoughtful and practical he was—not just pointing out items, but helping me to understand what actually mattered from a safety, maintenance, and long-term perspective. As a first-time buyer, that made a huge difference in how confident I felt moving forward. His report was extremely detailed, well-organized, and delivered promptly, which helped me quickly put together a clear and reasonable request list for the seller within a tight timeline. Beyond the technical side, he was also just great to work with—patient, responsive, and clearly very knowledgeable. You can tell he takes pride in what he does. I would absolutely recommend Thomas to anyone looking for a thorough and trustworthy home inspector!

  • 5.0Apr 26, 2026

    Thomas was very professional and thorough. He inspected the property at Framingham and did an excellent job explaining everything clearly. He was on time, detail-oriented, and easy to work with. I would highly recommend Clayton Home Inspection to anyone looking for a reliable and knowledgeable home inspector in the area. 5 stars!

    VS Remodeling BostonView on Google Reviews
  • 5.0Apr 15, 2026

    As first time homebuyers we were looking for an inspector that could explain his findings thoroughly and give us concrete suggestions. Thomas Herbst was excellent to work with; his expertise and keen eye came highly recommended, and his suggestions were incredibly helpful. ​He made sure to ask about our specific concerns and answered every question we had while walking through the house. Thomas was thorough in his inspection and explained everything he saw, which made the final report much easier to understand. He was also very quick with the turnaround time, providing a clear and professional report. We recommend Thomas to anyone searching for a professional and experienced home inspector!

  • 5.0Apr 3, 2026

    Purchasing a home and the mortgage required an inspection. Contacted Tom to perform the inspection - he answered promptly, set up the appointment easily. Day of the inspection, he showed up on time and really took the time to do a thorough job. Stopped and explained everything that was a concern. I really felt that he was looking out for my best interests. For the actual report, it was concise, factual and focused on the information I needed. My second home purchase in 20 years and not likely to need another inspection anytime soon, but if I did, Tom would be my very first phone call.

  • 1.0Apr 2, 2026

    Tom was not thorough or diligent. He overlooked many defects in a house we bought recently. He ignored the following: a leaking radiator air vent...ten doors that are too short on the height by 3/4" to 1 1/2"(SUBSTANTIAL GAPS,WAS THERE THICK CARPETING IN PLACE PREVIOUSLY?)...six defective-cloudy window thermal panes & some are severe-blatant that ANYONE can see...one was even cracked in the bathroom...there is no heater/radiator in the small bedroom upstairs...there is an electrical outlet that is sunk into the wall...the asphalt driveway has an outlandish/severe bump/hump in it...he would not inspect even one wall to see if it was insulated or not...all he had to do was remove the cover plate & check with a flashlight....easy & quick. There is no ceiling light in the big living room. I had to be proactive in asking him to confirm some things including a visual check to see if the roof ridgeline was bowed or not. Tom didn't care but he's friendly.

Specializes in

Home Inspectionhome inspection

Also offers

new construction inspectionwood-destroying insect inspectionradon testingwell water testing

Service area

Beverly, MABoston, MABraintree, MABrookline, MACambridge, MACharlestown, MADanvers, MAGloucester, MAHingham, MALynn, MA+9 more

Languages

English

Update history

  1. Added 40 new comments, added 31 new photos, established rating 4.2

    • behind the score: Overlooked defects alleged — one April 2026 review cites missed door, window, and heating issues

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