Bouchard & Son Inc Auto Service
Local business · 110 Jefferson Ave, Salem, MA 01970, USA
Verified record
- 3 reviews in the last 6 monthsNo negatives
Highlights
- Reputation for honesty — trustworthy and honest turn up across independent reviews
- Clear explanations — recent reviewers say the work was walked through plainly
- No unnecessary upsells — steers customers elsewhere instead of unneeded repairs
- Thin footprint elsewhere — several directory pages show zero reviews of their own
Bouchard & Son has been turning wrenches on Jefferson Avenue in Salem long enough that a Dun & Bradstreet listing dates the shop back to 1939 — the kind of longevity that shows up in what people actually bring it: oil changes, brake jobs, tire work, transmission repairs, and general engine trouble. The word that keeps surfacing, across a Nextdoor thread of neighbors and multiple independent directory pages, is honest. Reviewers describe a shop that explains what it's doing rather than upselling — one older account specifically notes that if a repair is outside what they handle, they'll point customers toward someone who does rather than take the job anyway. That reputation holds up in this year's reviews too: recent customers mention having a visit explained step by step, and one got a free tire-pressure check thrown in during an inspection-sticker stop. Google is where the volume actually lives — 74 ratings averaging 4.5 stars — but several of the other directory pages that list Bouchard & Son show no reviews of their own, so there isn't much independent corroboration beyond that one platform. For routine maintenance, inspections, and the kind of engine or brake trouble a neighborhood shop handles well, Bouchard & Son looks like a solid, long-running option in Salem. It's worth confirming upfront whether a given repair is one they do in-house, since the shop has been known to refer out work that falls outside its wheelhouse.
Read the comments
Most recent comments
- 5.0Jun 11, 2026
Always great service here. They’ll help you in a pinch and provide what you need at a reasonable price. Very nice as well
— Ryan KelleyView on Google Reviews ↗ - 5.0Feb 9, 2026
Great customer service. I appreciated the time that was spent explaining everything to me.
— Jim MeizosoView on Google Reviews ↗ - 5.0Feb 1, 2026
Based on my limited experience getting an annual inspection sticker here I can say that the owner/manager was friendly, polite and efficient. In addition, he checked and adjusted the air pressure in my tires at no charge!
— Richard PowersView on Google Reviews ↗ - 5.0Jun 3, 2025
Mike is the honest, caring mechanic we all want to find. Always great honest service!
— Kathleen WilkinsonView on Google Reviews ↗ - 5.0Mar 16, 2025
Great guys at Bouchard and Sons. Very friendly and helpful. They will fix most issues at a reasonable price or they will give you an idea of where to go for issue that they don't deal with.<br>You don't need to worry about being forced Into unnecessary repairs as these guys can be trusted. Highly recommend.
— Michael LavenderView on Google Reviews ↗
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Update history
Added 30 new comments, established rating 3.9
- behind the score: Thin footprint elsewhere — several directory pages show zero reviews of their own
What does heating and cooling work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bouchard & Son Inc Auto Service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200