Universal Flooring & Carpets

Universal Flooring & Carpets is Nor Bimbatti's shop off Route 28 in Salem, NH — an owner-run flooring store that both sells and installs. Bimbatti, originally from Brazil, has been at this since 2000 and, by his own account, still comes out to measure floors himself. It's a full-service store: carpet, hardwood, luxury vinyl, tile, and custom area rugs, with a showroom of more than a thousand samples. On Google the shop carries a 4.8 from 22 ratings, and the Better Business Bureau lists it at A+ (though it isn't BBB-accredited, which many established shops aren't). The reviews that exist tend to center on the same things: a punctual crew, accurate material estimates, and clean hardwood and carpet installs, with several customers singling out Bimbatti's hands-on involvement. One number worth weighing against the rest: Yahoo's listing shows a 3.5 across 17 reviews, noticeably lower than Google's 4.8. That gap doesn't square neatly, so it's worth reading a spread of recent reviews yourself rather than taking any single platform's average at face value. Because this is a store as much as an installer, be clear up front about scope — whether you're buying material, labor, or both — and confirm the installation crew and timeline for your specific job. For a Salem-area or Northern-Massachusetts homeowner who wants to see and feel a wide range of flooring in person and have the same shop install it, this is a reasonable, long-established option; just pin down the quote and schedule in writing.