Local business · Wakefield, MALocal business · 39 W Water St, Wakefield, MA 01880, USA
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Total Temperature Control. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
At 7:45 on a December 2025 morning, after an overnight low of 11 degrees left a house with no heat, a customer of fifteen years called Total Temperature Control and had a technician at the door twenty minutes later. That is the shape of this Wakefield company's reputation across 76 Google ratings averaging 4.4: people call when something has quit, and someone turns up fast. The company says John and Amele Ambrosino have run it since 1990, growing it from a two-person operation. Its Better Business Bureau page shows 36 years in business, 17 employees, accreditation since 1995 and an A+ grade, with in-house HVAC technicians, plumbers and electricians covering gas and oil furnaces, boilers, geothermal, central and ductless air conditioning and indoor air quality, open 24 hours. Its Massachusetts HVAC license is active under Total Temperature Control Inc. The reviews are unusually specific about individuals — Mike Blanchard, Brandon, Kyle, Dominic, Javier, John A., Jason and Chad all get named — and through 2025 they describe the same habits: on time, explaining what is being done and why, writing observations down. One customer in May 2025 noted the technician was careful about the carpets in his boots and asked to have him back next time. That March, a homeowner credited a weekend crew with finding and fixing a gas leak and testing the furnace at what they called a reasonable cost; another said a technician dropped off two space heaters to bridge the wait for a heat pump. The complaint to read before signing anything large is from September 2025. Replying to the company's response on an earlier review, that customer wrote that both units were not functioning at all after a $300,000 project and called them giant useless cabinets. It is one account and how it ended is not stated, but it concerns a big installation — so ask how commissioning and post-install faults are handled, and get warranty and response times in writing. Two other one-star reviews are about the road rather than the work: one in October 2025 said dangerous driving, and one in July 2022 described a road-rage incident. Neither describes a job, but they appear twice, three years apart. The honors the company advertises — Carrier President's Awards across many years, John Ambrosino's 2024 Carrier Hall of Fame induction, Carrier Certified Ductless Pro — are its own statements, repeated on its BBB page. They are manufacturer-program recognition, not an independent check on the work. For a furnace that died overnight, seasonal air conditioning service, or a ductless or heat-pump conversion across Greater Boston and the North Shore, this is a well-evidenced call. For a whole-system replacement, pin the scope, warranty and post-install support down on paper first.
These people have been taking care of our furnace and AC for fifteen years. This morning, at 7:45, I called them with a serious problem—no heat during the night, when the temperature plummeted to 11 degrees. They had Dominic here in twenty minutes, and in less than an hour he had us warm again. They are great.
We recently became new clients of Total Temperature Control and are beyond impressed. From the very first call, their team was incredibly responsive and able to get us scheduled quickly — which we appreciated so much. Our technician, Mike, arrived right on time and was friendly, professional, and so easy to talk to. He explained everything clearly, didn’t try to upsell us on anything, and made the entire process feel seamless. The pricing was extremely reasonable, especially given the quality of service. It’s rare these days to find a company that is honest, reliable, and genuinely cares about their customers, but Total Temperature Control truly stands out. We’re so grateful to have found them and will absolutely be clients for life. Highly recommend!
I almost never leave a review but had to make an exception for Brandon and Total Temperature Control. This might sound over the top but this is the happiest I've been with any HVAC company in the last 10 years. I've tried many of the bigger name companies you see the vans for or hear the commercials and they have consistently misdiagnosed or threw parts at my system. This was the first time I feel like a company and tech have actually listened and really figured out what was wrong. The price of the repair even came in a bit lower than I thought. Thanks to their staff Brandon, Hannan, Lisa (and John who I think I first talked to). Y'all rock!
Dangerous driving
After developing a mold allergy confirmed by my allergist, getting sick, and having a professional mold tester advise me to get the HVAC vents and ducts cleaned in my new home, I spoke to Hannan Ali at Total Temperature Control. They referred me to an environmental company that cleaned the HVAC ducts and vents. Before and after photographs were taken, showing that the developers Andy and Jane Knott's contractors, had left construction debris, dirt and dust in the system during and after the new construction of the home. I followed all of the other recommendations suggested by Total Temperature Control including changing filters, adding air purifiers, using a dehumidifier, using the house fan setting and running the AC more during the warmer months. There was an improvement, however the presence of condensation on multiple interior windows remained a concern. The owner John J. Ambrosino and his service manager John J. Ambrosino followed up with a 1.5 hour thorough inspection of my home and systems. They had technician Brandon Hackesly install i-wave technology to better circulate air flow in the HVAC systems. They also had their electrician confirm their finding that the master bedroom bathroom exhaust fan was never vented outside. This was a building code and health code violation that was either missed or not found during final building inspection. Repairs were made and conditions improved. If not for the help from Total Temperature Control, everyone in the home would still be breathing in unhealthy air and likely suffering more long-term mold allergy, asthma and lung damage. The Total Temperature Control team went above and beyond my expectations. Thank you John J. Ambrosino.
Specializes in
Also offers
Languages
Added 34 new comments, added 30 new photos, verified active license, established rating 3.9
4.6457 reviews
4.5481 reviews
4.5103 reviews
4.581 reviews