Local business · Milford, MALocal business · 115 Cedar St Unit N-4, Milford, MA 01757, USA
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Tingley Home Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Tingley Home Services is a Milford company that does both electrical and HVAC work — panels, breakers, EV chargers and lighting on one side; furnaces, central AC, mini-splits and heat pumps on the other. The BBB grades it A+ without accrediting it, and records a business started in 2003 with 13 employees under president Ryan Kerrissey. Google shows a 4.8-star average across 495 ratings — by far the largest review base of any contractor in this vertical locally. On the service itself, customers are consistently complimentary. A reviewer described Liam and John hooking up a garbage disposal, updating breakers and installing a bathroom light and fan through a difficult job in an older house on a 95-degree day, and praised the office for keeping them informed. Another had a tree limb take down the power line at their father's house and said Tingley found a technician within 30 minutes who repaired the damage and coordinated with both the town inspector and the utility to restore power in under two hours. A 2022 customer who collected seven estimates for ductwork and central AC chose Tingley on professionalism and said the crew followed through and stood behind the work. The complaints are almost entirely about price and sales pressure, and they are specific. A 2023 reviewer paid $1,700 to fix five lights and said that while the work was competent and professional, the technicians kept proposing more — enough, they estimated, to have spent close to $10,000 that day. Another in 2023 called the upselling aggressive and the pricing unclear, saying the fees shown on a tablet differed sharply from the final invoice. A November 2023 customer was quoted nearly $700 including the $100 visit fee for a dryer plug and GFCI breaker and could not get an itemised bill. A January 2024 reviewer described an HVAC install that stalled for ten weeks with an open trench in the yard over a re-inspection fee dispute. Several people also note the visit charge itself: the company does not give free phone estimates, and a diagnostic fee applies before you hear a price. Ask for a written, itemised estimate before any work starts, confirm what the dispatch or diagnostic fee covers and whether it is credited, and be ready to decline add-ons. For a straightforward electrical or HVAC job where you want fast scheduling and a licensed crew, they deliver; if price certainty matters most, get a second quote.
“I noticed that you didn't discuss any of the traditional home services companies like Rodenheiser, Tingley, or ARS.”
Tingley installed our new Mitsubishi heat pump, including removing our aging furnace and a/c units. The work was done in one day, despite a midstream change of course when the location had to be changed. The team who provided the service was polite, professional, efficient, friendly, and seemingly tireless. I would not hesitate to hire them again and to recommend them to anyone needing HVAC services.
I called to find out a price for electrical work. Nope, no free estimates. Pay $99 for them to drive out and price the job. And if I don't like the price, I paid $99 for just to get a quote. No thanks. I am sure they do great work. But they don't want you to price check them. No thanks! Be aware.
Had to update my review now that it was done. The technicians were nice but i paid $1376.35 for the replacement of two light of which I bought one and the other they used all the old parts?? Can’t wait for the detailed bill on this one. Unfortunate.
Do not use this company for HVAC work! Working with Tingley to install a new HVAC system has been a nightmare. They started the project in early fall. The inspector came to look at the gas line they installed to the house and failed it because of something minute. That started a 10 week delay during which we had a large trench open on our yard because, we later came to find out, Tingley was refusing to pay the re inspection fee. So now it’s late November, and that’s all sorted so the work begins. When the technician showed up to do the work, he told us we’d lose heat and hot water for the duration of the work (2-3 days). Never once was that mentioned to us previously, something made extra frustrating by the fact that there was a seemingly avoidable 10 week delay that pushed it into the winter. We have a 1 year old baby and it was miserable trying to keep her warm and not being able to do bedtime baths. Fast forward 3 months and now it’s late January and the boiler broke last night, and we are again without heat and hot water, with a brand new HVAC system. Tingley doesn’t have any technicians available for emergency repairs on Sunday, so we are without heat until tomorrow. There’s so much more to complain about but my fingers are too cold to keep typing. 2 stars because every individual we have worked with has been pleasant, it’s the outcomes that have been absolutely miserable.
Installing an AFCI breaker is not required by code when you’re simply replacing outlet. Would have been more honest if you said hey I think it’s safer if you do. $385 for breaker and $90 per 15v outlet was the cost for those that care to know.
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