SICILIANO HARDWOOD FLOOR

Siciliano Hardwood Floor is a family-run refinishing and installation business based in Everett, Massachusetts. Thumbtack lists the company as operating since 2003, though a separate directory puts its history closer to six years, and it's unclear whether the work is led by Leonidas Siciliano or Alberto Siciliano — reviewers consistently name Alberto as the person who quotes and does the jobs. On the strength of the flooring work itself, recent customers are positive: one had new floors installed upstairs and the downstairs refinished, calling the pricing reasonable and the quality excellent, while another praised how closely the new wood was color-matched to an existing floor. Thumbtack separately shows a perfect 5.0 rating and a completed background check. The same June week also brought three low-star reviews, posted within days of each other, that call out the business's conduct rather than the flooring work — one specifically references how pets were treated during a visit. None of the three describe installation or refinishing quality, so they read more as a dispute over how a visit was handled than a craftsmanship complaint, but they're recent and numerous enough to flag directly. Google puts the overall rating at 4.0 from 15 ratings — solid, but pulled down from the near-perfect scores elsewhere by that same cluster. Anyone hiring can reasonably trust the flooring work itself based on the specific project reviews, but it's worth asking who will actually be on-site and getting a sense of how the company handles disputes before booking.