Roof Tops

A 5.0 average across 119 Google ratings is the kind of number that invites a second look, and the reviews back it up with specifics rather than just stars. People call Roof Tops for roof leaks, storm damage, and gutter work, and Mike and his crew turn up fast. The company works out of 538 East St in Dedham and lists Norwood, Westwood, Needham, Roslindale, Milton, and Eastham as its service area on its own site. Its Massachusetts Home Improvement Contractor license (199385) is active, and its BBB profile puts it at six years in business. That reputation isn't built on a handful of reviews — a hundred of them span 2021 to now across five different sources, and a BuildZoom score of 99 places the company above 85% of contractors statewide. The last six months brought six new Google reviews and not a single negative one: a heavy-snow ice dam that was cleared before it caused more leaking, a Sunday callback to diagnose water coming in around a storm door, and a crew that found rotted plywood mid-reroof and swapped it out before it got worse. One customer got a new roof installed on a 90-degree day and loved the result; another had a slow gutter-drainage problem tracked down and fixed within days. A theme running through several of these: extras that don't show up on the bill, like a free gutter cleaning tacked onto a shingle-matching repair, and cleanup that isn't considered finished until the site is clear. One gap worth noting: Roof Tops carries no BBB rating and isn't BBB accredited, so that particular check isn't available alongside the license and the reviews. For roof repairs, reroofing, and the ice-dam and gutter headaches New England winters bring, the volume and consistency of recent reviews point to a dependable call — worth confirming current pricing and scheduling directly, since neither is spelled out here.