REI Roofing

REI Roofing has racked up 224 five-star ratings on Google, and the numbers hold up everywhere else too — 4.88 from 351 reviews on Porch, 4.87 from 263 on CertainTeed's contractor directory. Based in Holbrook, the crew works across the South Shore and Greater Boston area, and while roofing is the trade people find them for, the reviews describe just as much siding, window, door, gutter, and skylight work — this reads like a full exterior-replacement outfit, not a single-trade shop. Its Massachusetts Home Improvement Contractor license is active. The last six months brought 13 reviews and zero negative ones. In late June, one homeowner had REI put in exterior doors, a bathroom awning window, and a gutter; when the install hit a couple of roadblocks, Billy and the crew worked through them while Frank C. kept in touch at each stage. Another recent reviewer described REI spotting extra problems mid-roof-job and fixing them at no additional charge — "what a professional organization," they wrote. In early June, someone singled out gutter work specifically: quick, efficient, and the gutters "never looked better." In early March, one reviewer credited Frank, Billy, Kenny and Mike with finishing a job through bitter winter cold without cutting corners. Several reviewers are repeat customers — one came back for bathroom windows years after REI replaced their skylights, another returned for a window job after previously hiring REI for a roof and gutters. The owner, Nick, is named directly across reviews spanning the company's history, from estimates through follow-up questions, and CertainTeed's contractor directory credits REI with about 17 years installing roofing, siding, windows, and doors in the area. A BuildZoom score of 110 puts REI above 96% of Massachusetts contractors, and a separate agency listing puts them at 4.9 from 247 reviews. This is a solid pick for anyone bundling several exterior trades into one project rather than chasing a single small fix — the pattern across four independent platforms and years of reviews is unusually consistent. Reviewers who mention the estimate process describe REI walking through a detailed, itemized contract before work starts, which is worth asking for directly.