Puopolo Plumbing Inc

Puopolo Plumbing Inc is a one-person plumbing shop at 11 Uptack Rd in Groveland, Massachusetts, run by owner Steve Puopolo. The Better Business Bureau records the business as started on 1 January 1993 — 33 years of trading — with a single employee, which is worth knowing up front: this is the owner doing the work, not a dispatch board. The trade range is ordinary residential plumbing and gas work rather than remodeling. BuildZoom lists plumbing, gas and piping, sewer laterals, fire sprinkler systems, and boiler and water heater work, and its permit record backs that up with 42 recorded projects at a typical permit value of about $2,200, concentrated in Groveland but reaching Boston, Revere and Haverhill. Direct customer testimony is scarce and mostly old. The one written review, from November 2020, describes a $650 faucet and valve replacement and praises the workmanship as precise, the communication as steady, and the price as fair, with the customer saying they would call again. More recently, in March 2026 a homeowner on r/northshore named the company and said they had always been happy with its work, without describing a particular job. On the third-party marks, the BBB gives an A+ grade, though the business is explicitly NOT BBB accredited and the BBB profile carries no reviews and no complaints. BuildZoom scores the business at 95 on its own proprietary scale. Neither of those is a customer rating, and the single 5-star average on BuildZoom rests on one review. Puopolo suits Groveland-area homeowners wanting a long-established owner-operator for boiler, water heater, gas and general plumbing work at modest job sizes. Because it is a one-person business with a thin and dated public review trail, ask about current availability and lead times, confirm the Massachusetts plumbing licence directly with the state board before work begins, and get the quote in writing.