Puleo Plumbing & Heating

Puleo Plumbing & Heating's written record runs 2008 to 2020, and it reads the same way the whole distance: on time, cleaned up, priced as quoted. What brings it into the present is a November 2025 commenter in r/SalemMA who called the Marblehead shop meticulous, said they treat each job like it's their own home, and described the prices as very reasonable. The specific jobs in that older record are plumbing ones. A 2016 customer had a new direct-vent water heater in place within 24 hours of a first phone call with Josh, the leaking old unit hauled away, no surprise costs, and the crew back promptly to caulk an exterior vent cap they had missed. A 2010 reviewer described a job on an old house perched on a ledge — someone on site within four hours, finished within six, at the price quoted. A 2020 reviewer noted that, unlike two other companies bidding the same installation, Puleo asked for nothing up front and took no payment until the work was nearly done. Scott Puleo is named directly across several 2008 to 2014 reviews, including one from a home-improvement contractor who worked alongside him. Two cautions, both from that same older stretch. A 2010 Angi reviewer who supplied their own faucet found the sprayer dripping a day or two after installation and said the response when they called fell short. A 2017 HomeAdvisor reviewer liked the work and the people but called the price a little too expensive. On licensing, BuildZoom lists several Massachusetts plumbing licence numbers for the business, with its own last-checked expiration dates ranging from 2016 to 2026. Those are the directory's records, not a state verification — ask for the current licence number and check it against the registry yourself. So: a long-established Marblehead plumber with a consistently warm but dated paper trail, and one recent neighbor recommendation carrying it forward. Worth a call for a water heater or a service job; ask for two or three recent local references before committing to anything larger.