Local business · Milford, MALocal business · 203 West St, Milford, MA 01757, USA
Verified record
New England Flooring is a Milford flooring store with its own install crews, and the name that anchors nearly every review is Mike — the owner reviewers describe walking them through the showroom, returning texts instantly, and showing up himself to measure. The company says it's family-owned and has served Milford and Hopkinton since 1998, and it holds a 4.7 across 30 Google ratings. The work spans the whole flooring menu: hardwood installs and refinishing, carpet, luxury vinyl plank, laminate, and tile. Refinishing old wood is a recurring specialty — one reviewer last summer had 1949 hardwood brought back, another described Mike's enthusiasm for mostly restoring a floor from 1929, and the store's own site advertises refinishing in 18th- and 19th-century homes. A June reviewer had three floors and stairs sanded and stained in under a week with a spotless cleanup. The record isn't unblemished: two 2023 one-star reviews called the carpet and installation quality poor — one flatly, one saying they'd asked for the best and didn't get it. Neither has company detail beyond the complaint, and the twenty-plus five-star accounts since run the other way, but they're worth knowing about. It's also a store first: a 2024 reviewer buying a small patch of material noted being treated like a big customer, which tells you the retail side takes walk-ins seriously. For a flooring project around Milford or Hopkinton — especially reviving older hardwood — this is a strong local call. Visit the showroom, and get the install scope and product grade in writing.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Flooring. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Mike and his team did an exceptional job on our hardwood floors. Very professional and easy to work with.
Samuel and his team were very professional, thorough, and efficient with the sanding and staining of our home. They completed 3 floors and stairs in under a week and cleaned up perfectly after themselves. The result is beautiful. Thanks Samuel and team.
Don’t look any further! I did all the leg work for you and New England Flooring is the best! Worked with Mike who is knowledgeable, courteous, returned our calls/text instantly and kept us in the loop throughout the entire process. They have quality products and many options to choose from. It’s not easy to match existing floors, but with Mike’s help we were able to do that. The Installation staff are dedicated and have the highest work ethic around. Kevin and Nate were a pleasure and consummate professionals. I should also mention that they left our home spotless. After meeting with five companies, including large box stores, and smaller mom and pop shops, New England Flooring was the best decision and for a fantastic price. Save yourself some time and call NEF! We love our new wood floors. The Browns’
Very good workmanship and customer service.
It was an absolute pleasure working with Mike and his team of installers. We had a tight deadline for our project, and they delivered beautifully—installing high-quality carpet ahead of schedule. Mike is incredibly responsive, kind, and clearly cares about his customers. His showroom offers an impressive selection of flooring, carpet, and tile, including premium brands like Mercier and Wickham that you don’t often find in stock locally. I highly recommend Mike and his team for anyone looking for quality products and excellent service.
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Added 12 new photos, established rating 4.0