New England Carpet & Flooring

Most of what this Taunton company installs goes into buildings other people manage. New England Carpet & Flooring sells and installs carpet, vinyl, hardwood and tile, and by its own account the customers are property management companies, developers and builders across New England — apartment turnovers and commercial floors more than a single homeowner's living room. The company says it has been at this since 2005, putting it at 21 years. Its BBB page lines up with that: a January 2005 start, five employees, and Shawn Saganey listed as owner. That page is not accredited and carries no BBB rating, because the bureau says it doesn't hold enough information to issue one. The homeowner-facing trail is short and it is all in one place. Fifteen Google ratings average 5★, and only four of them come with words. Carpet is the common thread. A 2025 customer had it put in a living room and on the stairs and said they loved the result; a 2024 reviewer had carpet done in an apartment and called the crew helpful. Going back to 2023, one customer described going from ordering to delivery as a seamless process, and another that February singled out Matt in the office for fast, friendly service. Worth knowing before you call: the company presents itself as a multi-family and commercial outfit, so a small residential job is not the work it advertises for. Ask directly whether they take a single-home installation at your square footage, and who handles the install — their own description separates sales from installation across builder and property-manager accounts. BBB categorizes them simply as a flooring contractor, which matches what the reviews describe. Massachusetts does not require home improvement contractor registration for floor-covering-only work, so there is nothing to look up there. If you manage units and need turnovers done at volume, that is squarely the business they describe. If you are a homeowner replacing carpet in one or two rooms, the four written accounts are all positive but thin and none is recent — confirm scope, lead time and who does the installation before committing.