Melo's Construction

Melo's Construction is a Peabody roofing contractor that's been fixing and replacing North Shore roofs for decades — the company says it started with an idea to specialize in roofing, siding, and carpentry rather than take on general construction work, and Faustino Melo is named as its president. Its Massachusetts Home Improvement Contractor license (HIC 108953) is currently verified active, and it's a GAF Factory-Certified Master Elite Roofing Contractor. The reviews that exist paint a largely favorable picture. Google shows 4.5 stars from 21 ratings, and third-party sites echo it — Birdeye lists 4.9 stars across 84 reviews, and one directory calls it "a leading choice for residential and commercial roofing needs in the Northshore/Boston area." The recurring theme across those mentions is punctual, thorough crews rather than any single standout project — this isn't a company defined by one dramatic job, just a long run of steady roofing, siding, gutter, and chimney work. Before calling, it's worth knowing the BBB gives Melo's Construction a B- rating rather than a top grade, and the business isn't BBB accredited; the reason cited is a failure to respond to one complaint filed against the company. That's a thin data point — a single complaint — but it's worth asking directly what happened and how it was resolved. Separately, sources don't agree on exactly how long Melo's has been operating: its own site says "over 30 years," BBB records show a 1989 start (37 years), and one directory cites "over 25 years" — the long tenure itself isn't in question, just the precise number. Melo's fits homeowners who need roofing work — repairs, replacement, or a full re-roof — and is willing to travel across the North Shore and into Boston, plus related siding, gutter, and chimney jobs. Confirm current insurance and warranty terms directly, and ask about that unanswered BBB complaint before signing anything.