Mastercraft Roofing Siding Windows
Regional · 49 Whiting St, Hingham, MA 02043, USA
Their work
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Call (781) 829-2222Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 2 reviews in the last 6 monthsNo negatives
- 11 customer photosOf completed work
Highlights
- A+ BBB rating — accredited business with independently listed certifications
- Strong Google ratings — 4.8 stars average across 66 reviews
- Certified installer credentials — James Hardie and Andersen confirmed by BBB and Houzz
- Responsive ownership — recent reviewers cite direct communication and on-time finishes
- Long track record — family-run since 1986, positively mentioned since 2016
- Thin recent volume — just two reviews posted in the last six months
- Rating platform gap — Google's 4.8 star average is higher than Houzz's 4.4
MasterCraft Roofing Siding Windows sits at 4.8 stars across 66 Google reviews, and reviewers keep circling back to the same person: John, the owner, who homeowners say answers questions and shows up when he says he will. The company works out of Hingham and describes itself as a family business run by John O'Brien III, in business since 1986 and covering eastern Massachusetts, New Hampshire, and Vermont — it names Hingham and Auburndale, MA, Moultonborough, NH, and White River Junction, VT directly as service towns. The two most recent Google reviews, both from this year, describe finished jobs rather than vague praise. In May, a homeowner had doors, windows, and shades installed and said John walked them through the options and hit the completion date he'd promised. In March, another described an awning window that installer Josue put in a bathroom, matched to the existing trim and siding, that held up through the Blizzard of 2026 without a hint of a draft coming through. Those two sit on top of a longer run: 15 reviews since 2021 spread across six different platforms, and third-party listings mentioning finished siding and window jobs stretching back to 2016 point the same direction. The company holds an A+ rating and accreditation from the Better Business Bureau, and its James Hardie and Andersen Windows certifications show up independently on both the BBB and Houzz profiles, not just its own site — alongside CertainTeed, Owens Corning, Drexel Metals, Therma-Tru, and Graber Shades affiliations it lists for itself. Worth flagging before calling: its Houzz rating sits lower, at 4.4 from 10 reviews, and only two reviews have landed in the last six months, so the very recent picture is thinner than the year-round average suggests. For a full exterior job — a roof, a re-siding, a run of replacement windows — this is a crew with a corroborated history across several independent platforms and an owner reviewers describe as staying personally involved through the project. Worth confirming directly: current scheduling given the lighter recent review volume, and which manufacturer warranty terms apply to your specific project.
Read the comments
Most recent comments
- 5.0May 1, 2026
Mastercraft installed new doors, windows, and shades for our home, and we had a great experience. John, the owner, was extremely knowledgeable and helped guide us through the best options. They were very responsive, answered all of our questions, and completed the job exactly when they said they would. Highly recommend!
— Kristin PacelliView on Google Reviews ↗ - 5.0Mar 11, 2026
We love the new awning window Mastercraft installed in our bathroom. John the owner was easy to work with and provided great communication. Josue his installer was efficient and great at explaining details and options when we had to make a couple choices mid-project. Both the interior and exterior look great. Perfect match to existing trim and siding. And the first weather this window saw was the Blizzard of 2026. She took the prevailing wind head on. I tried to find the slightest hint of cold coming through but not a trace. Thank you Mastercraft!
— John D'AndreaView on Google Reviews ↗ - 5.0Oct 22, 2025
This was one of the best experiences I've had with a contractor. We were having leak issues with our roof, and it was difficult to find anyone who would come out and do an inspection. John responded promptly and did a full inspection with photos that detailed the severity of the issues. From the day I signed the contract to the completion of the project (entire roof and chimney repair) in less than three weeks, John and his team were reliable, timely, and responsive. I can't recommend this business enough!
— Jung LeeView on Google Reviews ↗ - 5.0Jul 25, 2025
Professional, friendly, detail oriented and prompt. Highly recommend and continue to work with them. A great team!
— Elizabeth CameronView on Google Reviews ↗ - 5.0Dec 5, 2024
John and his team at Mastercraft did an amazing job siding our entire home. Despite finding additional work that needed to be done, they stayed within budget. The daily crew was courteous and professional, and if we had any questions or requests, they responded immediately. We are so pleased with the results. We would highly recommend Mastercraft for any exterior home needs you may have!
— Marilyn MonturioView on Google Reviews ↗
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Update history
Added 15 new comments, added 47 new photos, established rating 4.2
- behind the score: Thin recent volume — just two reviews posted in the last six months