Marshall Roofing
Regional · 131 Lynnfield St, Peabody, MA 01960, USA
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Verified record
- Not rated by the BBB
- 8 work photos
Highlights
- Responsive communication — reviews cite staying in touch and finishing on time
- Long regional presence — listed in trade directories like Blue Book since 2009
- Not BBB accredited — bureau cites insufficient information rather than complaints
- Thin review base — only nine total Google ratings on file
- Disputed company age — BBB lists 36 years vs company's claimed 80-plus
Marshall Roofing, working out of Peabody, describes itself as a commercial and industrial roofing and sheet metal contractor covering Eastern Massachusetts, Southern New Hampshire, and Rhode Island. A trade network dates the company back to 1944, and its own website echoes that with a claim of more than 80 years in the trade — though its BBB file tells a different story, listing only 36 years in business and a start date of 1990. The two accounts don't line up, so how long the company has actually been operating is genuinely unclear. On Google, it holds 3.8 out of 5 across nine ratings. The handful of written reviews on file lean positive, pointing to responsive communication and work finished on schedule, but nine ratings and a couple of detailed write-ups is a thin base to judge a company that claims decades in business. It isn't BBB accredited, and BBB hasn't assigned it a rating — the bureau says it simply doesn't have enough information to do so, not that there's a complaint history. Most of what shows up about the company otherwise is trade-facing: a Blue Book listing dating to 2009 and a profile on Procore's contractor network as a roofing specialist, both aimed more at commercial project teams than homeowners. Anyone calling about a straightforward home reroof should confirm that's work Marshall still takes on, since nearly everything documented about the business points toward larger commercial and industrial jobs rather than residential ones.
Read the comments
Most recent comments
- 5.0Dec 10, 2025
Marshall Roofing is one of my go to contractors.
— Jim GuiryView on Google Reviews ↗ - 5.0Nov 20, 2025
Marshall Roofing delivered exceptional service from start to finish. The process went smooth from being highly responsive to emails in the beginning and helping me plan exactly what I wanted. Their great workmanship was evident in every detail, and they were incredibly responsive throughout the entire project. It’s rare to find a company as reliable as this one. Everything was completed on time with clear communication and professionalism. Highly recommend Marshall Roofing for anyone looking for quality and dependable roofing work!
— Quentin BullenView on Google Reviews ↗ - 1.0Aug 23, 2023
THIS COMPANY GARNISHES CHILD SUPPORT FUNDS FROM THEIR EMPLOYEES PAYCHECKS BUT DO NOT ISSUE FUNDS TO DEPT OF REVENUE OR THE CHILDREN. THIS COMPANY HOLDS ON TO THE FUNDS THAT THEIR EMPLOYEES HAVE WORKED FOR PERSONAL USE. DO NOT USE - MANY CHILDREN GO WITHOUT FOOD OR TUITION PAYMENTS BECAUSE OF THIS.
— Cynthia Freeman WilliamsView on Google Reviews ↗
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Update history
Added 3 new comments, added 8 new photos, established rating 3.5
- behind the score: Not BBB accredited — bureau cites insufficient information rather than complaints