Loftus Carpet Sales & Cleaning

Loftus Carpet has been selling and laying floors in Plymouth for three generations — the family says since 1968, which lines up with the roughly six decades of experience it advertises. It's a hybrid shop: a flooring retailer that measures, sells, and installs carpet, vinyl, hardwood, and LVT, and also a cleaning service for carpets, upholstery, tile, and rugs across the South Shore and Cape Cod. The reputation is deep and steady — a 4.8 across 48 Google ratings, echoed by similar scores on other directories. The name that surfaces again and again is Jess, the salesperson customers credit with bringing samples to the house, walking them through options, and keeping the schedule on track from selection to install. A recent repeat customer described a second project done start to finish; another had area rugs come back looking new. The through-line across the write-ups is the buying experience: guided selection, clean installs, fair pricing. Two older reviews cut against that. One came from a property-management repair job that went badly; another was a billing dispute in which the customer said they were pressed for a payment they had already made. Both are several years old, neither has a recent echo, and the latest stretch of reviews has stayed positive — but if your job runs through a property manager or a third-party payer, it's worth nailing down billing and sign-off in writing up front. For new carpet or flooring from a long-running local shop that handles selection, install, and later cleaning under one roof, Loftus is a solid South Shore choice. Confirm the quote, the timeline, and who's coordinating payment before the crew starts — then let the showroom-to-install process they're praised for do its work.