Window & Home Services

Window & Home Services works out of 100 High St in Medford, doing business online as Glass & Window Service, and the reviews describe a one-crew operation built around a person customers call Lari (spelled Larry, Lari, or Laly depending on who's writing). The work is windows and glass — installs, repairs, and the small custom jobs a bigger outfit tends to wave off. The most detailed recent account, from February, describes Lari replacing a set of discolored double-pane windows and then custom-fitting new double-pane glass into a small stained-glass window that had been leaking heat all winter — done well enough that the reviewer says you can't tell the glass was ever swapped. The same reviewer flags something specific: after accidentally overpaying by check, Lari corrected it himself unprompted. Two other recent reviews, from June and January, are shorter on detail — "professional and helpful," "kind, communicative, solid team" — but none of the three most recent reviews are negative, and that tracks with the wider pattern: 42 Google ratings averaging 4.9 stars, with a review history the business's own aggregate stats put back to 2021. Older reviews echo a similar story of window and glass repairs, and occasional painting work, generally at what reviewers called a fair price. One thing worth asking about directly: the BBB lists this business as too new to rate, citing under six months of operating history — which sits oddly next to a Google review history that runs back roughly five years. It's also not BBB-accredited. Past Google, the online footprint is mostly directory confirmations — a Medford Chamber of Commerce listing, an aggregator mention — rather than independent reviews, so most of what's verifiable about the actual work comes from a single platform. This reads like the call for a cracked pane, a stuck sash, or a stained-glass repair a larger company won't bother with, rather than a full remodel, despite the kitchen-remodeling line on its own site. Confirm licensing and insurance directly, and ask about the BBB age discrepancy before booking.