Wheaton Electrical Services Inc
Local business · 47 Athletic Field Rd, Waltham, MA 02451, USA
Their work
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Call (781) 899-7710Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 6 reviews in the last 6 monthsNo negatives
- 2 customer photosOf completed work
Highlights
- Long track record — BBB A+ accredited, in business since 1971
- Perfect recent run — six straight five-star Google reviews in six months
- Cleans up fully — recent reviews note no mess left behind
- Fixes others' mistakes — repaired a botched panel and lighting job from another electrician
- Quick callbacks — weekend fixture repair turned around within minutes
- One low mark — a single 1-star review breaks an otherwise perfect run
- License unverified — MA license and insurance claims come only from its own site
Wheaton Electrical Service has been fixing wiring, panels, and lighting out of the same Waltham address since Stephen Wheaton started the company in 1971 — Better Business Bureau records put it at 55 years in business, and it's held BBB accreditation with an A+ rating since 2018. On Google the story is consistent: 4.7 stars across 64 ratings, and the six reviews posted in the last six months are all five stars, most naming Paul Wheaton as the one who shows up or takes the call. Those recent reviews follow a clear pattern. In June, a homeowner said the crew left the place cleaner than they found it. In March, a customer had hired a different electrician to upgrade a service panel and add outdoor lighting — that electrician lied about pulling a permit and left the job unfinished — and Paul's team came in and cleaned up the mess. Days later, another customer got a callback on a broken floor lamp within minutes of dropping it off over a weekend, and in February a reviewer said Paul's crew is clean, professional, and respectful enough to deserve a sixth star. In January, a homeowner dealing with a burst-pipe flood was referred to Paul Wheaton through her restoration company's project manager and came away satisfied. That responsiveness isn't new — it's the throughline across 43 reviews spanning five sources since 2021, and it's echoed on third-party directories going back to 2020. The one break in the pattern is a single 1-star Google review describing a hardwired bedroom light fixture that malfunctioned and took repeated calls before it got addressed — the lone exception in an otherwise unbroken run of five-star ratings. Before calling, it's worth knowing that the license and insurance claims on Wheaton's own site — a Massachusetts electrician's license and full coverage — are self-reported there, not confirmed against a state registry here, so it's reasonable to ask to see the license number directly. Otherwise this reads like a small, family-run outfit built for both ends of the job spectrum: the multi-day panel or lighting project, and the same-day emergency call. Anyone in Waltham or the surrounding metro-west towns dealing with either should feel fine picking up the phone.
Read the comments
Most recent comments
- 5.0Jun 4, 2026
Wonderful service. Got everything done and left the place cleaner than he found it. Will definitively use again.
— Joe MaloneyView on Google Reviews ↗ - 5.0Mar 29, 2026
I've had numerous jobs, big and small, done in my house by Wheaton over the years. Everything was perfect. Many thanks to the Wheaton team for their excellent turnaround time and service. Overall, I had a great experience. Highly recommend this company for all your electrical needs.
— VictorView on Google Reviews ↗ - 5.0Mar 27, 2026
Wheaton Electrical bailed me out of quite a jam. I hired a different electrician based on a recommendation to upgrade my service panel and install some outside lighting. Because of the recommendation, I didn't check him out as well as I should have. He lied about getting a permit, the work was substandard, and on the day he was supposedly going to get it inspected, just stopped showing up. Yikes! Not surprisingly, I had quite a bit of trouble finding somebody willing to clean up somebody else's mess. Wheaton Electrical to the rescue! After I got in touch with Paul, he came over the next day to look at the situation, and they started work on it the following morning. In less than two days, the work was done and the mess was gone. Although I am not an electrician, I have been working with electricians professionally for 30 years and the two that Wheaton Electrical sent were first-rate. They were professional, very easy to work with, and did high quality work. Wheaton Electric got the permit and it just sailed through inspection as I knew it would. Price was about 20% higher than I estimated, but electricians are in incredible demand right now and good ones are worth the cost. Especially when they show up right on time and do everything right. Like Wheaton Electrical.
— Jeff WView on Google Reviews ↗ - 5.0Mar 26, 2026
Our floor lamp had been tipped over and broken so I thought I'd try a local company vs a lighting company further away. I called Wheaton on a weekend, got their answering service, and got a call back right away. After dropping off the lamp I was called back in under 5 minutes bc Tim had already fixed it! No charge, really appreciate the service and honesty.
— Rick HooblerView on Google Reviews ↗ - 5.0Feb 19, 2026
Paul and Company never disappoint. his crew are extremely good at what they do. they are clean, professional and respectful. 5 stars isn't enough they have earned a 6th star!
— Steve KontoffView on Google Reviews ↗
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Added 43 new comments, added 12 new photos, established rating 4.2
- behind the score: One low mark — a single 1-star review breaks an otherwise perfect run