UNITS Moving and Portable Storage of Southeast MA

UNITS Moving and Portable Storage of Southeast MA is a Braintree-based portable-storage-container service — not a moving company with its own crew — that drops a weatherproof container at your home, lets you pack it on your own schedule, then picks it up to store or move it wherever you need. The company says it was founded in 2021 and, per reviewers, is run hands-on by its owner, Topher. The name Topher comes up in review after review, and recent ones back up the pattern: one customer this month said having the pods "made moving SO much more manageable," keeping a unit at the new house for a week to ease unpacking; another in February had a unit delivered on schedule and placed exactly where requested while prepping a home for sale, and it kept everything dry for months; a March review names driver Jashwan specifically for on-time, well-communicated service during a construction project. Google shows a 4.9-star average across 139 ratings, and the company's review history runs back to 2021 across three sources with 128 reviews total. That history isn't spotless. A 2023 review — the most serious complaint on record — describes a container that let in moisture and damaged stored belongings, including losses the owner disputed responsibility for; it's the only report of its kind across three years. More recently, one reviewer this June complained that the company won't provide instant online quotes as advertised, instead following up with a lengthy phone sales pitch and upsells. Given how the container is delivered — placed and picked up by a specialized truck system rather than carried in by hand — this is a fit for someone who wants control over their own packing timeline and doesn't need movers to lift furniture, whether that's a full move, a renovation, or a flooded basement. Worth asking directly: how the online quote process actually works before committing to a call, and what protection exists against moisture damage given the one prior incident on record.