Top Mark Masonry & & Construction
Local business · 859 Willard St Suite 400, Quincy, MA 02169, USA
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Call (617) 602-3721Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
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Highlights
- Google rating — perfect 5 stars across 13 ratings
- BBB grade B- — unresolved complaint, not an accredited business
Top Mark Masonry & & Construction works out of 859 Willard St in Quincy, doing masonry and general contracting for the area. Every Google rating on file for it — all 13 of them — comes back a perfect 5 stars. Reviews and mentions of the business span 2021 to 2023 across four different sources, and the tone across that period leans strongly positive: an aggregate read of 0.81 on a −1-to-1 scale. That consistency across sources is a decent sign, even with a small sample to draw from and nothing more recent to add to it. The Better Business Bureau paints a more mixed picture. It rates the business a B-, has not accredited it, and notes a failure to respond to one complaint filed against it. That's worth asking about directly before booking — what the complaint involved and whether it was ever resolved. For a straightforward masonry job in the Quincy area, the Google history points to good outcomes with the customers who've reviewed it so far. Before signing on, it's worth raising that BBB complaint directly and getting a firm, written quote.
Read the comments
Most recent comments
- 5.0Jul 28, 2023
I had my chimney rebuilt by Tops Mark Masonry and Construction. There was some issues after the work was done. However Dermot reached out to me personally via email and phone to rectify my issue and clarify the miscommunication. I am satisfied with the work and happy with Dermot's effort with the communication.
— Tim TangView on Google Reviews ↗ - 5.0Apr 11, 2023
Highly recommended! Top Mark is quick to respond, does great work, and is always professional.
— Angus McDougalView on Google Reviews ↗ - 5.0Mar 21, 2023
Anthony and Team were great start to finish. I called and received a call back the same day, then the quote was prompt and fair. Their communication was excellent to let me know when they were coming. The team completed the work as described and clearly took pride in the quality of their work and cleaning up the worksite. I am thrilled with the results. Very professional, skilled and courteous company. Highly recommended.
— Luke & Julie FarleyView on Google Reviews ↗ - 5.0Mar 3, 2023
Highly, highly recommend Top Mark. They worked fast but efficiently and the crew is great. Communication has been great from the estimate all the way through to completion; start dates and approximate completion times were communicated and stuck to, and the job was completed in the reasonably expected amount of time even with a couple of days delay due to weather. The crew is kind and professional. They truly went above and beyond and the final product looks great. The process was so easy.
— terriView on Google Reviews ↗ - 5.0Oct 4, 2022
We have an OLD house with huge chimneys and stucco exterior. The crew at Top Mark came out on short notice, were VERY knowledgeable and actually performed the dismantling and rebuilding of the chimney in less than two days!! I was surprised at how quickly they got the work done, and it's beautiful. They know their stuff and send the right people to work efficiently. No need to look further for qualified masons.
— Erin ThurstonView on Google Reviews ↗
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Update history
Added 12 new comments, added 25 new photos, established rating 3.8
- behind the score: BBB grade B- — unresolved complaint, not an accredited business