The Granite Place is a stone shop, not a remodeler — and the distinction matters when you're deciding who to call. From a showroom and production facility at 5 Waltham Street in Wilmington, it cuts and installs granite, quartz, marble, quartzite and soapstone countertops, along with the edge profiles and sinks that go with them. Jonathan daCosta and Carol Gomes founded the company in 2013 and describe it as family-owned with more than 15 years in the trade behind them; a local news site covered the ribbon cutting at the Waltham Street building in September 2021, with state and town officials on hand.
Two installer names carry the reviews. Through a run of 2022 write-ups, Frank and Rodrigo turn up again and again — punctual, unhurried, cloth liners down on new wood floors, the room left clean. The showroom side gets named just as often: Larissa, Scarlet, Yasmin, Carla, Eduarda. A customer choosing granite in October 2024 said she never felt rushed or pressured, and a 2023 shopper who came in for a fireplace hearth and didn't find the color they wanted still called the salesperson honest about it.
Speed is a theme. A 2022 customer got a same-day appointment and had counters in within ten days; a 2023 reviewer went from stone choice to template to install in under two weeks. A 2022 homeowner who only needed an undermount kitchen sink reattached had a three-person crew in and out in about 45 minutes.
The other side is worth reading closely. In September 2024, a customer wrote that quotes came out very differently depending on who requested them — a kitchen company they were working with was quoted around $10,000 — and left one star, while still calling communication good and the staff friendly. In March 2026, someone after a smaller piece for a vanity and bathtub deck, with no budget limit, was told the company couldn't assist, and left two stars. A February 2024 post on experience.com called the workers loud and noisy and warned readers off the business entirely.
The pattern: the fabrication and installation draw steady praise, and the friction sits around quoting and small jobs. This is a shop built for full countertop projects — its own Procore profile lists 10 to 50 employees and average contract sizes of $100,000 to $1,000,000 — which fits a small vanity piece not getting traction.
Call them for a full countertop replacement in granite, quartz or marble, and expect the install crew to be the strong part. Get your quote in writing and in your own name rather than through a kitchen company or designer, ask up front whether your piece is big enough for them to take on, and check the geography — the Procore listing names Boston, Burlington, Framingham and Hudson, MA, plus Hudson, NH.