The Bulfinch Team of Douglas Elliman Real Estate
National chain · 20 Park Plaza, Boston, MA 02116, USA
Their work
26 photosReach out
Call (978) 875-0940Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
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Highlights
- Google average — 4.7 across 53 ratings
- Downtown Boston base — 20 Park Plaza, under Douglas Elliman
- Mixed written comments — the few on file read cooler than 4.7
- Current references — public comments on file stop at 2024
- Agent varies — comments track individuals, not one team standard
The Bulfinch Team works out of 20 Park Plaza in Boston under the Douglas Elliman banner, and the headline number is a 4.7 average from 53 Google ratings. That average rests on a thin written trail. The comments on file run from 2021 to 2024 across two sites — a handful, not a body of work — and as a group they read more mixed than 4.7 on its own suggests. With a brokerage team, most of what matters is the individual agent rather than the team badge. Ask who would actually carry your sale or purchase, and ask that person for two or three clients from the past year you can call, since the public comments here stop several years back. The right call for someone who wants a downtown Boston team with a long-running Google presence — and who is willing to do the last bit of diligence on the specific agent assigned to them.
Read the comments
Most recent comments
- 1.0Sep 28, 2024
Worst real estate agent ever, namely lauren hammer. Do not use them if you actually want peace of mind in your rental property/home.
— Jack ClaytonView on Google Reviews ↗ - 5.0Mar 8, 2022
Michael Fedorouk leads with clarity and focus. His attention to details, responsiveness, and personalized support were crucial for our search. Michael is passionate in his work and it shows in every aspect of his relationship with the party. I thoroughly enjoyed Michael's work and would recommend him, he is THE best Realtor!
— Shobhit SaxenaView on Google Reviews ↗ - 4.0Sep 7, 2021
UPDATE: 0836 hrs./9/7/21. I just read the respondents' comment and called the number they posted here. I called 4x and the "subscriber is not in service". I guess that means the number is down and not currently in service. This is NOT Bulfinch's fault whatsoever, as we all know technology can be a tricky endeavor. I do thank the respondent for reaching out to me here on Google. That tells me that they do care about their business and they will diligently work to solve any issues. I have updated my review to give them 4 stars. The original number I called was the agent who was handling that particular commercial property that I was interested in leasing. That gentlemen is the person who has not called me back after several attempts. He did email me after my first phone call. I quickly emailed him back and as of this writing he has not responded to my email response nor my phone calls....... Called several times over the course of one week about a commercial property for rent and they never called back. Lack of professionalism.
— Derek777View on Google Reviews ↗ - 5.0Aug 31, 2021
Sold my first and bought my second home last week. It’s been stressful but Kathy Nguyen and Zech Cook were very helpful and responsive. They are both extremely knowledgeable and made my purchase and sale that much easier. Kathy was my agent and Zech is the owner. I would recommend and definitely buy and sell with them again!
— Jonathan DangView on Google Reviews ↗
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Update history
Added 4 new comments, added 26 new photos, established rating 3.5
- behind the score: Mixed written comments — the few on file read cooler than 4.7