Security Lifetime Window Replacements
Local business · 69 Bennett St, Lynn, MA 01905, USA
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Verified record
- Not rated by the BBB
- 12 work photos
Highlights
- Long operating history — self-reported 50+ years serving the North Shore
- Broad exterior lineup — windows, siding, storm doors, and gutters under one roof
- Low Google rating — 2.0 stars across the largest review count on file
- No BBB rating — not accredited, no rating on file
- Thin, conflicting reviews — Angi's 4.0 rests on one review from 2002
Security Lifetime Window Replacements works out of Lynn and traces back to a storm-window manufacturer called Security Lifetime Aluminum. The company says it's been fitting the North Shore with vinyl replacement windows, siding, storm doors, and seamless gutters for more than 50 years, with window and screen repair rounding out the work. That long run isn't backed by a deep or consistent review record. On Google, the rating sits at 2.0 out of 5 across seven ratings — the largest third-party count on file — and sentiment analysis of the reviews on record leans clearly negative overall. Angi shows a very different number, 4.0 out of 5, but that's built on a single rating from 2002. The Better Business Bureau doesn't rate the company and it isn't accredited there. Its BBB profile also lists a Massachusetts Home Improvement Contractor registration, #101849 — worth confirming directly with the state that it's still current, since a directory listing isn't the same as an active license check. There isn't enough recent, verifiable material here — no recent write-ups, invoices, or job photos — to settle which rating picture is closer to today's reality. For a straightforward vinyl-window or siding job in Lynn, it's worth getting a firm written scope and timeline, and asking for a couple of recent, checkable local references, given how thin and conflicting the outside reviews are.
Read the comments
Most recent comments
- 1.0Oct 23, 2023
One of the window panes cracked not even 2 months after he installed it. He said that he would replace it because it likely had a crack at install. He has been giving me the runaround for 7 months. Today, I happen to see him show up at my building and I thought he was finally here to replace the glass. Turns out he was dumping his own trash in our building's dumpster! He said "I didn't think you all would mind." WHAT?! To top it off, he did not have my window glass and said he'd forgotten. Completely unprofessional and untrustworthy.
— cqguerreroView on Google Reviews ↗ - 1.0Dec 18, 2021
Very unprofessional. Tried to rob my father of $100 deposit for a window he asked for TWO MONTHS AGO. Said it would take 3-4 weeks and I had to call him off of my phone number so that he would answer because he wouldn’t return my fathers calls. Very rude when answering and tried to play it off saying it would be here next week. Like we could have a whole in our house for 2 months. Guy clearly doesn’t care about the well-being of his customers. He clearly tried to take advantage of my father who was about to let it go because he felt defeated. DONT BRING YOUR BUSINESS HERE
— Daysi MartinezView on Google Reviews ↗ - 1.0Nov 18, 2021
Worst job I ever experienced. Windows leaking, bay window sagging. Bruce never returned any of my calls in regards to any of the issues. I will not and would not recommend them to anyone.
— Patrick MerchantView on Google Reviews ↗ - 4.0Jan 1, 2002
This contractor installed storm windows for the property developer before I bought the property. That they were cheap windows was not Security's fault but the developer's choice. One of the windows was not properly installed. I did not notice this until 6 months later when winter came. I called to have it repaired. They fixed it by installing a wood strip. They could have blown me off but didn't.
— HomeownerView on Angi ↗
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Update history
Added 4 new comments, added 12 new photos, established rating 2.0
- behind the score: Low Google rating — 2.0 stars across the largest review count on file