Renewal by Andersen Window Replacement

Renewal by Andersen's Bourne location runs on a two-step visit: first a consultant measures precisely, then an install crew does the physical work — and that division shows up constantly in what customers write. Its Massachusetts home-improvement-contractor license (HIC 170810) checks out as active with the state, and on Google it carries a 4.9-star average across 930 ratings, a review base large enough that a five-star pattern actually means something. The last six months alone brought forty reviews, all five stars, and the same names keep reappearing. Ron shows up over and over as the measuring tech, credited for showing up on time and taking careful, accurate measurements before a job starts. Jason turns up just as often as an install manager who walks homeowners through what to expect, described in February and March as thorough and easy to reach with questions. On the installation side, Andrey gets singled out for the harder jobs: in late May one homeowner described a two-window full tear-out replacement, calling him thorough, patient, and professional throughout. The pattern of naming specific staff, repeatedly, across independent posts stretching back to 2021 (488 reviews across four sources) points to a company that keeps a consistent core team on its jobs rather than rotating subcontractors. One thing worth noticing: most of the detail in these reviews covers the sales and measurement visit — the consult, the walkthrough, the quote — rather than the finished, installed product months later. Ron's and Jason's names appear far more often than any account of how the windows perform after the crew leaves. Worth asking a recent local customer specifically about the finished installation and any follow-up service, not just the front-end experience. For a straightforward window or patio-door replacement, including full tear-outs, this is a licensed, BBB-accredited (A+) outfit with a deep and consistently positive review history in the Bourne area. Before signing, confirm who the assigned installer will be and get the post-installation walkthrough in writing.