Premium Q Moving and Storage - Cambridge
Regional · 160 Alewife Brook Pkwy #1064, Cambridge, MA 02138, USA
Their work
4 photosVerified record
Highlights
- BBB accredited — holds an A+ letter grade
- Angi rating — 4.9 stars from 47 reviews
- Accurate estimates — one review cites a time and cost quote that held
- Thin review volume — only two written reviews found despite marketing claims
- Employee count mismatch — BBB lists 25 staff, LinkedIn lists 4
- Address inconsistency — BBB lists a Boston address, other listings a Cambridge mailbox
Premium Q Moving and Storage bills itself as one of the highest-rated movers in the Boston area, with its own site claiming 4.9 stars and over 1,000 verified reviews. The company says it's been running since 2013 or 2014 depending on the source, with crews it describes as based in both Boston and Tampa, Florida, handling local, long-distance, and senior moves. The Better Business Bureau backs up part of that picture — Premium Q is a BBB-accredited business with an A+ letter grade, and it's listed as a member of the Cambridge Chamber of Commerce. On Angi, it holds a 4.9-star rating from 47 reviews, and its one written review there describes an accurate cost and time estimate along with careful furniture handling. Here's the catch: outside of that Angi number, actual customer reviews are hard to find. Google shows just a single 5-star rating, and across every source checked, only two full written reviews turned up — nowhere near the '1,000+ verified reviews' the company advertises on its own site. A couple of other details don't line up either: the Better Business Bureau lists the company at a Boston address with 25 employees, while a LinkedIn listing puts it at 4 employees (down from 5 the year before). None of that means the work is bad — the one real, detailed review is a positive one — but the gap between the marketing numbers and what's actually verifiable is wide enough to ask about directly: request references or recent reviews you can check yourself, and confirm which of its stated addresses and DOT/MC numbers are current before booking.
Read the comments
Most recent comments
- 5.0Jun 27, 2023
Just moved with Premium Q and I can not say enough about how amazing the service was. From the first call to when the guys drove away, the service was top notch in every aspect! Will definitely be recommending them to everyone!!
— Anna DrummeyView on Google Reviews ↗ We were moving furniture only from a 1-bedroom apartment within town, so expected the move to take about 3 hours at most. Of all the quotes we received, Premium Q was the only company that estimated the move to take 3 hours, all others estimated 5+. Their price was competitive, and their time estimate aligned more with what we expected than other companies. The move itself went great - the 3-person team did a great job covering the furniture and worked very quickly while being careful with the furniture (and were careful about not hitting walls around tight corners when unloading the furniture). Everybody was nice and easy to work with. The move ended up taking about as long as Premium Q estimated (2 hours 45 minutes instead of 3 hours) so ended up costing less than the quoted price, and we were happy to have gone with them.
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Update history
Added 2 new comments, added 4 new photos, established rating 3.6
- behind the score: Thin review volume — only two written reviews found despite marketing claims
What does a move cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Premium Q Moving and Storage - Cambridge. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300