Wood that has gone soft is where this crew earns its living. Across nine years of reviews, the same job keeps coming back for PR Home Improvement — rotted trim, wooden gutters, soffit and fascia, clapboard, deck boards — cut out, rebuilt, primed and painted. The Saugus company is registered as Pr Painting & General Services Incorporated and run by Marcelo De Oliveira, and its own site says it started in painting more than 18 years ago before broadening into renovations across Greater Boston.
Two platforms tell the same story from different angles. Google shows a 5.0 across 40 ratings; HomeAdvisor sits at 4.8 across 36, 89% of them five stars. The write-ups keep landing on the same three things: calls and estimate requests answered fast, crews that turn up when promised, and a site swept clean at the end of the day. In a 2021 review, a homeowner with a historic Victorian went in expecting to replace wooden gutters with aluminum and was walked through repairing the wood instead; a condo-association customer writing in 2022 singled out the web-based system used for quotes and updates, and named project manager Heather as easy to reach.
The work is wider than the painting name suggests. In a 2025 review, a homeowner described a kitchen taken down to the studs with a wall removed, hardwood added and a gas fireplace built into the living room; another that year had a bathroom gutted, floors replaced and a one-bedroom condo painted. Permits filed under the registered name run to Lowell multi-family buildings — deck demolition and rebuilds in 2022, apartment kitchen and bath gut renovations through 2025 — at a typical permit value near $26,250.
Two things to pin down before calling. The written history is dated: HomeAdvisor's 36 reviews run from November 2017 to July 2025, and a dozen written accounts are more than five years old, so ask for recent local references rather than assuming today's crew is the one described above. And the company's own pages reach further than its reviewed work — the homepage carries three testimonials with no source, one credited to "John Doe", and its Houzz profile advertises custom homes, new-home construction and accessory dwelling units. BuildZoom lists a Massachusetts home improvement contractor registration, number 187623, for the business; that is BuildZoom's listing rather than a check against the state registry, so confirm it directly with the state before signing anything.
The right call here is a North Shore homeowner with exterior carpentry that needs cutting out and rebuilt, a deck heading into a second life, or a room to gut — and it helps that HomeAdvisor's profile notes Spanish spoken, free estimates and warranties. Houzz lists a 15-town North Shore service area that includes Nahant, plus labor-only bands of $9,000–$50,000+ for bathrooms and $12,000–$100,000+ for kitchens, which gives you a sense of scale before the estimate lands.