Bath Fitter
National chain · 25 Turnpike St, West Bridgewater, MA 02379, USA
Their work
64 photosReach out
Call (774) 257-5837Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- MA HIC licenseVerified active
- A+ BBB ratingAccredited business
- 17 reviews in the last 6 monthsNo negatives
- 37 customer photosOf completed work
Highlights
- Recurring installer praise — Patrick Swarce named across dozens of 5-star reviews
- Deep Google record — 4.9 stars across 251 ratings
- A+ BBB rating — accredited since 1992
- Active state license — Massachusetts HIC license verified current
- Clean recent run — 17 reviews in 6 months, zero negative
- Pricing pushback — one reviewer called the estimate overpriced
One installer's name comes up again and again in this West Bridgewater outfit's recent reviews: Patrick Swarce. Through the first half of 2026, a string of five-star Google reviews single him out — solving a tricky wall detail on a bathtub job in June, and in May, pulling out a decades-old cast-iron jacuzzi tub and fitting a walk-in shower in a single day, with the customer calling the result flawless. That kind of repetition, from unconnected homeowners describing different jobs, is the strongest thing here. The business installs a seamless acrylic tub-and-shower liner system directly over existing fixtures rather than gutting the room — the pitch, in the company's own words, is no demolition and a one-day install backed by a transferable lifetime warranty. It says it was founded in 1984 by three brothers and has grown into a franchise of more than 200 locations; this location's Better Business Bureau file tells a slightly different story, putting it at 36 years in business and accredited since 1992, with an A+ grade. The pattern holds through the last six months: 17 reviews, none of them negative, each describing roughly the same one-day rhythm — an installer, often Patrick but sometimes Dustin, Tim A, or Carlos, shows up on schedule, finishes the conversion in a day, and leaves the bathroom clean. One April reviewer had a tub-to-shower conversion completed just days after signing the contract; another in March got glass doors, safety bars, and shelving fitted the same day the old tub came out. Google puts the location at 4.9 stars across 251 ratings, and a longer history backs it up: 240 reviews going back to 2019 across seven sources. Angi shows a perfect 5.0, though that's from only three reviews there, thin enough to lean on Google instead. The one real gripe on record is money: a March reviewer, otherwise pleased with installer Tim A's work, called the estimate "a bit overpriced." It's the single discordant note in an otherwise clean run, worth raising while getting the quote rather than after signing. This is a reasonable call for a straightforward tub-to-shower or bathtub swap where a one-day turnaround and a specific, familiar installer matter more than a full bathroom rebuild. Its Massachusetts Home Improvement Contractor license is active, and given the one pricing complaint, it's worth getting the final number in writing before the crew is booked.
Read the comments
Most recent comments
- 5.0Jun 17, 2026
I needed to update a bathroom in our house that was my about 50 years old. This is the second time that I’ve used Bathfitter, and I was completely satisfied both times. This particular bathtub had a tricky wall at the end of it, and Patrick did an amazing job!! It looks perfect! Patrick and Mark did a really nice job, all in one day!
— ptp47PollyView on Google Reviews ↗ - 5.0Jun 10, 2026
Great job from estimating (John) to the install done by Steve and his team. Office support team is helpful too. I will be using them again for another bathroom.
— Andrew SaitasView on Google Reviews ↗ - 5.0May 8, 2026
A top-notch experience all the way. Patrick and Mark showed up on time and somehow removed our old cast iron jacuzzi tub and replaced it with a beautiful walk-in shower in one day. They were pleasant, unobtrusive, professional and efficient. The result is flawless. We'd absolutely recommend them.
— D GalView on Google Reviews ↗ - 5.0May 1, 2026
Patrick, mark, and Bobby were so friendly and got the job done in a timely manner. I would highly recommend them to anyone.
— heather bellanyView on Google Reviews ↗ - 5.0Apr 23, 2026
Bath Fitter along with our technician Carlos did an exceptional job. We are 100 percent satisfied with everything and everyone at Bath Fitter. Our meeting with Maddie our sales manager was awesome the experience was hassle free and informative. Everything went as planned and it looks great. Carlos who was our technician was on time. so professional and neat.He is such a good guy and with good work ethics. Thank you Carlos Maddie, Henry and Bath Fitter for a job well done. I'm so happy!!!
— enrico termaleView on Google Reviews ↗
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Update history
Added 240 new comments, added 64 new photos, verified active license, established rating 4.5
- confirmed against the state license registry
- behind the score: Pricing pushback — one reviewer called the estimate overpriced