Onyx Marble & Granite

Two names turn up over and over in Onyx Marble & Granite's recent Google reviews: Rafael and Valdo, the installers. That is the shape of this Framingham company — a stone shop where the countertop, not the kitchen, is the job, and where customers remember the two people who carried the slab through the door. It works out of 93 Beaver Street in Framingham, where a 2012 Worcester Business Journal incorporation notice listed Onyx Marble & Granite Inc. under Jose Martins De Moraes. Its Massachusetts home improvement contractor registration is active. The Better Business Bureau has accredited it since January 2013 and grades it A+. The volume is unusual for a fabricator: 271 Google ratings averaging 4.9, 188 reviews on Angi at 5.0, 87 on Thumbtack at 4.9, and 22 on Houzz at 4.8 — 242 written reviews in all, running from 2015 to now across eleven sources. Read through them and a rhythm shows up. Pick a slab, get templated inside a week, get installed a week after that; one March 2026 customer laid out exactly that sequence. A June 2026 buyer walked through choosing quartz and a backsplash for a kitchen renovation and described measuring, layout approval and installation as separate scheduled steps. Another, writing in June 2026, had used the shop for two kitchens and four bathrooms over eight years. What is worth raising is what happens when an install goes wrong. In June 2026 a customer wrote that the crew fitted the counter and sink but broke the plumbing without saying so, leaving them to hire an emergency plumber to stop the house flooding. In May 2026 another said a crack ran the full width of new marble in a brand-new house and the company would not accept it or repair it. Smaller versions of the same theme appear too — outlet cutouts too small to reseat the outlets in June 2026, and a counter run tight enough against the stove in March 2026 to make pulling the range out difficult. Four negative reviews against 86 in six months is not a pattern of bad work, but the friction in each is the response after the mistake. There is also a federal matter on the public record. The U.S. Department of Labor announced that Onyx Marble & Granite LLC and owners Jose Moraes and Poliana Moraes would pay $144,199 in back wages and liquidated damages to 20 employees to resolve overtime and recordkeeping violations of the Fair Labor Standards Act; Violation Tracker dates the action to May 16, 2018 and records it as resolved. It concerns how the company paid its own crew, not homeowner work. For a countertop or vanity swap where speed and slab selection matter, this shop has the inventory, the crews and the schedule for it. Before signing, pin down in writing who pays if a cutout, a seam or a pipe goes wrong.