New England Reglaze

New England Reglaze reglazes tubs, tile, and sinks rather than tearing bathrooms out — a company that, by its own account, has been doing exactly that since 1999, when it set up shop in Somerville before later moving its office to Woburn. It describes itself as covering Massachusetts, New Hampshire, Connecticut, and Rhode Island, and says its owner is a longtime master sprayer in the reglazing trade who has trained others in the field, though the site doesn't give a name. Its Massachusetts Home Improvement Contractor license, #201996, is active and verified against the state registry. On Google it currently holds a 4.5-star average, but that number rests on just 11 ratings — thin enough to treat as a starting point rather than a verdict. The picture gets choppier once you look past Google: one independent directory puts its average closer to 3.7 stars across 31 reviews, and more than one unaffiliated review site describes missed appointments and finish problems with the work, a pattern that shows up in multiple places rather than a single one-off complaint. That gap between a strong current Google number and a more mixed record elsewhere is the main thing worth weighing before booking. It's reasonable to ask directly about scheduling reliability and to get any warranty or callback terms in writing, given that more than one independent source raises the same kind of concern about being hard to reach after a job. For a straightforward tub, tile, or sink reglazing job rather than a full bathroom renovation, it's a licensed operation with two-plus decades under the same name — just weigh the fuller spread of reviews across sites rather than the Google number alone before signing anything.