LDL Design Center
Local business · 26 E Water St, Rockland, MA 02370, USA
Their work
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Verified record
- MA HIC licenseVerified active
- A+ BBB rating
- 7 reviews in the last 6 monthsNo negatives
- 29 customer photosOf completed work
Highlights
- Rescue jobs — multiple reviews describe redoing work after another contractor failed
- Named staff — Bailey, Josh and Mike Wilson recur across independent reviews
- Clean recent run — seven straight positive reviews in the last six months
- License verified — active Massachusetts Home Improvement Contractor license
- Dispute handling — two older reviews cite an unresponsive owner mid-conflict
- Change requests — one older review says a requested redesign went unresolved
LDL Design Center works out of Rockland on Boston's South Shore, and a striking share of its history involves rescuing a job someone else started — homeowners describing a previous contractor who vanished with a deposit, botched a renovation, or wouldn't touch a "small job." Matt Bailey runs the crew that shows up after that, and he holds an active Massachusetts Home Improvement Contractor license. The company has built up 61 reviews across seven sites since 2019, with the same names recurring across the write-ups: Bailey, project lead Josh, and carpenter Mike Wilson. The last few months follow the same pattern. One homeowner had two bathrooms renovated at once and said office manager Sam answered every question quickly even as a rough winter pushed the schedule back. Another, coming off a difficult run with a previous contractor, said this team was transparent about pricing and stuck to every commitment on time. A basement finishing job that closed out in May cleared its permits and passed inspection, and a January review credited Bailey and a colleague named John with a floor-to-ceiling basement redo. Even the sales process draws specific praise — one reviewer singled out a design consultant who turned around a full proposal quickly and stayed in touch throughout. Zoom out further and the shape holds: Google has them at 4.6 stars across 57 ratings, the Better Business Bureau grades them A+, and years of reviews trace the same mix — kitchen and bathroom remodels, basement finishes, room additions, decks, a condo renovation, an office buildout, and even a shed demolition. It isn't a spotless record. A couple of reviews from late last year describe real friction — one where the owner became hard to reach after a dispute mid-project, another where a customer's requested redesign kept stalling without resolution. Neither has recurred since: the last six months show seven reviews and no complaints, but it's worth asking directly how they'd handle a disagreement before signing anything. This is a fit for a full kitchen or bathroom remodel, or for untangling a job a previous contractor left in bad shape — confirm your point of contact and how mid-project change requests get handled before the crew moves in.
Read the comments
Most recent comments
- 5.0May 20, 2026
LDL Design helped us complete our basement finishing project, and our experience working with them is qualified. They were responsives and always available to answer questions or address concerns. They made sure everything was done properly and that the project met all required building codes and passed inspections without issues. We appreciated their professionalism and attention!
— Thu HoView on Google Reviews ↗ - 5.0Mar 28, 2026
We were very impressed by the quality of work of Matt and his team. We had two bathrooms renovated at the same time. Although it took more time than normal, it was mainly due to the harsh weather this winter. Any time I had any concerns or questions, Sam, the office manager, was there to respond quickly and provide answers at time of day. She was very helpful throughout this whole project.
— tracee reganView on Google Reviews ↗ - 5.0Mar 17, 2026
After a very difficult experience with a previous contractor, this team stepped in and completely turned things around. They were professional, transparent with pricing, and communicated clearly throughout the project. They were on time, stayed on schedule, and stuck to every commitment they made. The quality of their work was excellent and they helped get my basement project back on track after it had been left in a bad state. I truly appreciate their honesty and craftsmanship. If you’re looking for a reliable contractor who does what they say, I highly recommend them.
— Nikhila AluruView on Google Reviews ↗ - 5.0Mar 17, 2026
I worked with Heather throughout the sales process and she was remarkable. Great attention to detail, captured all my requests and provided a comprehensive proposal very quickly. She checked in with me and did a great job of assessing my needs and making sure I was well taken care of.
— C. HirschView on Google Reviews ↗ - 5.0Mar 13, 2026
I had a great experience working with this construction team. Their design ideas were creative, practical, and tailored perfectly to the project. From the planning stage to the final construction, they demonstrated strong professionalism, attention to detail, and excellent communication. The quality of workmanship is impressive, and they made sure everything was completed on time while maintaining high standards. It’s clear they take pride in their work and truly care about client satisfaction. I highly recommend their services to anyone looking for reliable professionals for design and construction projects. Med Rhimmes
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Update history
Added 61 new comments, added 54 new photos, verified active license, established rating 4.2
- confirmed against the state license registry
- behind the score: Dispute handling — two older reviews cite an unresponsive owner mid-conflict