Kris Johnson Electrical Mechanical
Local business · 13 Michael Rd, Hingham, MA 02043, USA
Their work
20 photosReach out
Call (781) 749-6326Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB rating
- 2 reviews in the last 6 monthsNo negatives
- 1 customer photoOf completed work
Highlights
- HVAC troubleshooting — recent review praised fixing a complex heat pump issue quickly
- Heat pump installs — competitive pricing and responsive warranty support
- Two decades running — incorporated 2005, listed in Blue Book since 2006
- Diligent, clean crews — directory profile cites respect for customer homes
- Staffing unclear — BBB lists one employee, reviews name several technicians
- Modest review volume — roughly 30 ratings total for a 21-year-old company
Kris Johnson Electrical Mechanical works out of Hingham and has carried both trades in its name since it incorporated in 2005 — twenty-one years now under president Kris T. Johnson, per its BBB filing. The online footprint is modest for that tenure: a 3.9-star average from 21 Google ratings, another 3.9 from 11 more on Porch, and an A+ (though unaccredited) BBB record. The recent reviews cluster around one thing: heat pumps. A homeowner who found the company through Bosch's own referral page says it beat other bids on price and held the installation timeline, then came back promptly when the new heat pump needed warranty work. Another customer, dealing with a more complicated heat pump problem, credits two technicians — Dan and Mike — with sorting it out quickly, and points to Kris Johnson himself staying in touch through the job. A separate directory profile backs up that account, describing the crews as diligent and careful about leaving a house clean. Two things are worth asking about before booking. BBB's filing lists a single employee, which sits oddly against reviews that name several different technicians on a job — worth clarifying who's in-house versus subcontracted. And the review count itself is thin for a 21-year-old company: roughly 30 ratings total across Google and Porch, so the 3.9 average rests on a small sample. For heat pump installation or troubleshooting specifically, the recent record is consistent and specific enough to trust. Confirm staffing and get warranty terms in writing before the truck rolls.
Read the comments
Most recent comments
- 5.0May 14, 2026
Working with Kris Johnson and his team is truly a pleasure. They are efficient, thorough, knowledgable and most importantly - courteous and kind. Their customer service is OUTSTANDING and they ensure the job is done right - everytime. Shout out to Dan and Mike who recently worked so hard identifying and fixing a complex HVAC issue in record time. Thank you of course to Kris himself for being communicative and helpful. Always a pleasure working with these guys.
— Vanessa HughesView on Google Reviews ↗ - 5.0Mar 25, 2026
Was referred to Kris Johnson through Bosch's website when inquiring on a heat pump. They not only provided the best price but were able to work within the timeline needed to keep our project going. After installation, we did have an issue with the heat pump which they were very reactive to getting resolved under the warranty.
— Chad MorinView on Google Reviews ↗ - 1.0Oct 1, 2025
Had a similiar encounter like peter parkman. Driver in one of their white pickup trucks seems to have anger problems on the road and likes to give obscene gestures to other drivers. Called number on side of truck and person who answered seemed to brush off the problem
— Wesley WongView on Google Reviews ↗ - 1.0Sep 24, 2025
I haven’t worked with professionally, so I can’t comment on their work. However, this morning I was cut off by one of their vans. The driver cut in front of me as we approached a red light. Seems he was in the wrong lane. I honked, thinking he couldn’t see me, and he flipped me off and yelled obscenities. Once we passed the light, he proceeded to drive about 20mph for several miles despite the speed limit being 35-45mph. The slow down caused me to be late, and likely wasted company time. While I can’t comment on their electrical work, I would never hire a team this petty or that conducts themselves in such an unsafe manner. I can only imagine how they act on a job if things don’t go smoothly.
— Peter ParkmanView on Google Reviews ↗ - 5.0Feb 6, 2025
Couldn’t be more pleased with Kris’s team (Bill, Jimmy, and Mike)! They worked around our schedule and timeline, respected the cleanliness of our home, and adapted the system to work with our antique home (and my preferences!). They installed two Bosch heat pumps, added zoning, and redesigned all new ducting. Very thorough, we’re pleased with the outcomes and will definitely be using for future HVAC projects!
— Adrian MView on Google Reviews ↗
Specializes in
Languages
Update history
Added 13 new comments, added 20 new photos, established rating 3.9
- behind the score: Staffing unclear — BBB lists one employee, reviews name several technicians