Key Electric Co., Inc.

Key Electric is a Norwell shop that leans hard into standby generators. The company says it's a certified Generac dealer, also authorized to service Briggs & Stratton, Champion, and KOHLER units, covering Plymouth and Barnstable Counties — Duxbury, Cohasset, Hanover, Kingston, and towns out toward Cape Cod — alongside general electrical work like panel upgrades, wiring, lighting, and EV charger installs. The two most recent reviews, both from this March, center on the same name: Patrick. One customer calls him and the team "the absolute best" after a generator issue; another describes him patiently explaining the service process and charges by phone before Bill showed up on time to do the work. That kind of specific, first-name praise isn't new — reviews going back to 2018 strike the same note — and across 17 reviews gathered since 2023 on Google and elsewhere, the pattern holds: a 5-star average from 19 Google ratings, with no negative reviews in the recent stretch. Worth asking about: nearly everything reviewers describe is generator work, not the panel upgrades, wiring, or lighting jobs the company also lists on its site — so ask for a reference from a comparable job if that's what you need. The BBB A+ rating and generator-dealer certifications are the company's own claims, too; no independent BBB profile turned up to back them, and one directory even has the same address and phone filed under a completely different business category, which looks like a data-entry mix-up rather than a second business. For a failed standby generator or a service call on a Generac, Briggs & Stratton, Champion, or KOHLER unit, Key Electric has a real, multi-year track record behind it. For a bigger rewiring or panel job, get specifics on past work in that area before booking.