Handle With Care Mover

Handle With Care Movers is a two-person operation working out of 75 Douglas St in Revere. The BBB has had a file open on it since 2014, lists it as a sole proprietorship started in September 2012 under owner Christopher Bowes, and grades it A+ — though the company is not BBB accredited. What's thin is what customers have put in writing, and the three accounts that exist don't agree with each other. A 2016 reviewer who moved from Ann Arbor to Boston said HWC quoted the lowest price of the companies they called and handled the job well. A 2014 reviewer wrote that the name says it all. Against that sits a December 2020 account describing an estimate that ended up four times what was quoted, a delivery that arrived three days later than promised, and a refund request that went nowhere — including a representative who, the customer said, laughed at them when they asked for their money back. Google's page averages 4 stars across four ratings, and the written record runs 2014 to 2020, so there is little to say about how the crew works today. The thing to pin down before booking is the estimate: what it covers, what can change it, and what the delivery date actually commits to. Get both in writing.