Expert Moving & Storage
Local business · 145 Washington St, Norwell, MA 02061, USA
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Verified record
- A+ BBB ratingAccredited business
- 3 reviews in the last 6 months
- 1 customer photoOf completed work
Highlights
- Careful with difficult moves — recent reviews cite storage-unit breakdown and steep stairs
- BBB accredited — A+ rating on file
- Renamed identity — sources say it was previously Glenn's Moving and Storage
- Recent overcharge complaint — a May 2026 review alleged targeting senior citizens
Expert Moving & Storage is a Norwell mover that says it's family-owned, working South Shore towns like Scituate, Hanover, Rockland, Hingham and Weymouth. Its own site says it was founded in 2011 — though a different page on the same site also claims decades in Norwell, so the exact history is a little muddled. Behind the name is owner Glenn Wright, per its BBB listing. That name is worth knowing about: a 2022 Google review and a separate directory review both describe Expert Moving & Storage as a rebrand of 'Glenn's Moving and Storage,' run by the same owner. That's not a small detail in a business where trust with your belongings is the whole point. On the numbers, the picture looks strong: BBB accredited with an A+, and 4.7 stars from 97 Google ratings. Recent reviews describe genuinely tricky jobs handled carefully — breaking down heavy furniture for a storage unit and hauling it up a difficult third-floor landing, and navigating a steep-stairs move into an older home. But the most recent activity isn't uniformly good: a May 2026 review accused the company of overcharging, targeting senior citizens, and refusing to move furniture into the house, explicitly pointing to the name change as a reason to be wary. Worth asking about before booking: get the quote in writing given that specific overcharge complaint, and ask directly about the business's history under its prior name if that matters to you. On the regulatory side, a trucking-industry directory lists it as a DOT-registered carrier (USDOT 994301, MC 419706) — a real registration, though this hasn't been independently checked against the federal registry. The volume of positive reviews and the BBB accreditation are real, but so is a specific complaint pattern that shows up more than once across the years rather than a single bad day. A written quote and a few direct questions about the ownership history seem like reasonable steps before booking.
Read the comments
Most recent comments
- 5.0Jun 10, 2026
FANTASTIC!!! I can't recommend this company ENOUGH!!! Going from a very old apartment we had been in for years it was difficult to get the stuff out. But they managed to do it. Broke heavy furniture down put stuff in a storage unit for us. THEN ..went up a very difficult landing to a third floor apartment with the stuff and reassembled it for us!!! AMAZING!!!! SO WORTH IT!!! THANK YOU SO MUCH!!!!!!!
— Michelle WebbView on Google Reviews ↗ - 1.0May 28, 2026
This company is AWFUL!!! Scam. Took advantage of senior citizens, lied about the charges and refused to move furniture into house. They must have made false reviews and I reported them to the BBB. DO NOT be TAKEN by this company that has changed their name or they will take your money and show up a day late, leave your property on the front lawn and give you property that doesn’t belong to you! I want them out of business!!!!
— Amy TheveninView on Google Reviews ↗ - 5.0Mar 30, 2026
I had a great experience with this moving company! The team was professional, efficient, and handled everything with care. I was especially impressed with how smoothly they managed moving furniture into an older home with very steep stairs — not an easy job at all. They stayed positive, worked hard, and made the whole process stress-free. Highly recommend!
— Erin McCannView on Google Reviews ↗ - 5.0May 26, 2025
I recently moved from Massachusetts to another state and cannot say enough good things about Expert Moving & Storage. If you’re moving, you don’t just need this team, you want them!<br><br>From start to finish, the team made an otherwise very stressful process feel seamless and even enjoyable! The crew was professional, efficient, meticulous, communicative; and handled my belongings with the utmost care, ensuring everything arrived in perfect condition.<br><br>A special shoutout to the owner, Glenn, who truly leads from the front. His hands-on approach, attention to detail, and genuine care for his customers set the tone for my move and for the entire team. It’s clear he takes pride in his business and values making the moving experience as smooth as possible.<br><br>Thank you, Glenn and your team at Expert Moving & Storage, for making my move so effortless. I wholeheartedly recommend your services to anyone looking for a reliable, top-notch moving company!
— Donna RacetteView on Google Reviews ↗ - 5.0Apr 27, 2025
Couldn’t be happier with Expert Moving. The three young men that moved me were professional, courteous, and treated my property like it was their own. The weather was awful and they made sure anything that could be affected by the rain was protected. I highly recommend. Easy to deal with and Expert has an old school feel dealing with the owner Glen. It was a pleasure to support a local business.
— MikeView on Google Reviews ↗
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Update history
Added 53 new comments, added 12 new photos, established rating 3.7
- behind the score: Renamed identity — sources say it was previously Glenn's Moving and Storage
What does a move cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Expert Moving & Storage. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300