Elliott Electrical Services
Local business · 139a Charles St #261, Boston, MA 02114, USA
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Highlights
- Repeat-client loyalty — one reviewer has used owner Paul for over ten years
- BBB A+ rating — Better Business Bureau grades the shop A+
- Beacon Hill focus — specializes in Back Bay, Beacon Hill, North End townhouses
- Chamber member — listed with the Boston Chamber of Commerce
- Open permits pile up — 28 of 52 Boston permits remain open, below city median
- Not BBB accredited — despite the A+ grade, has not sought accreditation
- Thin review base — only a handful of ratings across Google and other listings
Elliott Electrical Services runs out of a small Charles Street storefront in Beacon Hill, the sort of shop residents call for a flickering panel or a broken intercom rather than a full rewiring job. The company says it handles everything from small service calls to larger renovations — lighting, power, intercoms, fire alarms, telecom and cable — across Beacon Hill, Back Bay, the North End, and Bay Village, and owner Paul Elliott comes up by name across more than one write-up. The Better Business Bureau lists it at 27 years in business and gives it an A+ grade, though the company has never sought BBB accreditation. On one listing site, a longtime customer says he's worked with Paul for over ten years and has always been pleased with the results; an older, separate review calls him very professional and trustworthy. Google shows a 5-star rating, but from just 3 ratings — too few to lean on, and there isn't a cluster of recent, detailed customer accounts to check it against. One thing worth raising directly: Boston permit records show the business has closed less than half of its rated electrical permits — 28 of 52 filed since 2011 remain open, a closure rate about 4 points below the city median. That doesn't mean any particular job was left unfinished, but it's a fair question to ask about turnaround before signing on for anything bigger than a quick repair. There's also a minor mismatch worth clearing up: the BBB's 27-year figure doesn't quite match other listings describing 'over 35 years' of experience. This reads like a small, established neighborhood electrician suited to routine service work and modest renovation jobs in older Beacon Hill and Back Bay buildings, though there isn't much recent, first-hand customer detail to weigh it against yet. Ask about the open permits and get a firm timeline before booking anything beyond a simple repair.
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Most recent comments
- 5.0Jun 14, 2025
My husband is so good at his job 🧯🪔🧯🛢️💵💳💴🪛🔧🧱🪜⛓️🔫🪪🧨🪜🧨🔪🔪🧯🛡️🛢️🛡️💸🔪💰
— Stella WoodView on Google Reviews ↗
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Added 1 new comment, added 1 new photo, established rating 3.4
- behind the score: Open permits pile up — 28 of 52 Boston permits remain open, below city median